Remote Technical Support Specialist Position - Londrina, PR - beBeeSoftwareSupport

    beBeeSoftwareSupport
    beBeeSoftwareSupport Londrina, PR

    há 3 dias

    Tempo integral

    Título do emprego: Technical Support Consultant L3

    Descrição

    We are seeking an experienced Technical Support Specialist to join our dynamic team. The ideal candidate will have a strong background in software support and be able to provide Level 3 technical assistance to customers.

    This is a remote, full-time opportunity that requires the ability to work independently as well as collaboratively with a team of professionals.

    Responsibilities:

    • Provide timely and effective resolution to customer incidents
    • Triage reported issues and escalate them accordingly
    • Maintain up-to-date knowledge of company products and services

    • A minimum of 3-5 years of experience in software support with focus on level three incident management
    • Bachelor's degree or equivalent professional experience required
    • Familiarity with cloud-based ERP platforms desirable
    • Possession of excellent verbal and written communication skills essential for successful job performance]
    ,

  • Data Privacy

    há 1 semana

    Apenas para membros registrados Londrina

    We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. · Support the implementation of data privacy policies and procedures. · Assist in conducting privacy assessments and compliance reviews. · ...

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Londrina