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Aps Sr Analyst - São Paulo, Brasil - Bnp Paribas
Descrição
The Analyst will be responsible for:Support to End-Users Applications in Staging EnvironmentsAct in conjunction with Infrastructure and Service-Desk tokeep the Production environment safe and stableBusiness relationship with internal stakeholders and Support Vendors relationship managementCollect, assess and design business requirements into IT specificationsCreate, keep accurate and publish IT Key PerformanceIndicators(KPI) such as: Total vs open Tickets, Projects Status, Number of Critical BugsDisaster Recovery TO and RPOSupport and formalize governance controls and monitoring in adherence to the IT Governance policies and standardsFollow, review and improve local procedures;Support both Internal & External Audits and Committees;Deployment of solutions in staging and production environments
Requirements:Higher EducationAdvanced EnglishStrong knowledge on Payments and Cash Management processes (end to end, considering boleto issuance)Experience in user support and incident managementStrong analytical capacity to understand issues and propose viable solutionsFamiliarity with SQL and Oracle databases, integration platforms, windows server, file exchange platformsPrevious experience in Production supportExperience in Payments, Cash and Liquidity Mgmt. It is desired to have worked with IT vendor solutions SGR collection (Sinqia),Matera RF/CC (Matera), JD SPB and JD NPC"BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status."
PRIMARY LOCATION*BR-SP-São Paulo
JOB TYPE*Convencional
JOB*INFORMATION TECHNOLOGY
SCHEDULE*Tempo Inteiro
REFERENCE*BRA000331
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BRA000331)**(OPENS IN A NEW TAB)