business growth liaison - Santana de Parnaíba, SP - beBeeRelationship

    beBeeRelationship
    beBeeRelationship Santana de Parnaíba, SP

    há 1 semana

    Tempo integral

    Título do emprego: Customer Success Specialist

    Descrição

    We are looking for a Customer Success Specialist to lead customer relationships and drive expansion through cross-sell and upsell opportunities.

    Key Responsibilities

    • Owning ongoing customer relationships post-onboarding via various communication channels is crucial in this role. This involves using our technology stack to manage interactions with customers via phone, video, text, and email.
    • Daily CRM tasks such as completing to-do lists, sending emails and texts, making calls etc., are essential responsibilities of the job. These tasks require strong organizational skills and attention to detail.


    Additional Requirements:
    A successful candidate will have strong analytical skills to analyze metrics such as deliverability rates response rates conversion signals etc., which play a significant role in driving business growth. Strong problem-solving skills coupled with excellent communication abilities make up an ideal candidate profile.

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