- Engage with existing Members and assist them with their short term and long term business requirements
- Cross-sell & Up-sell our products and services to our clients helping grow their business with us
- Provide an excellent customer experience from the initial call to final sale closure.
- Work closely with support & product teams to help meet the clients needs
- Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on department and individual targets.
- Proactively prospect new opportunities to ensure that quarterly goals are met
- Assist new customers with onboarding, providing product information and advice related to products and membership plans that best suit the customers' needs.
- Follow up on MQLs (Marketing Qualified Lead) generated from all our acquisition sources to ensure the right qualification and conversion.
- Provide an excellent customer experience from the initial call to final sale closure.
- Ability to identify opportunities to up and cross sell products as per customers' requirements.
- Complete call logs and reports where required.
- Commercial: thinking and acting from opportunities in the market. Identifying customer needs and conducting professional customer discussions, building a relationship with a customer in the long term by gaining trust.
- Customer-oriented: Investigate customer wishes and needs and act accordingly. Putting the customer first without compromising their own business interests.
- Communicative: To be able to make clear decisions, ideas, and complicated matters in understandable language.
- Result-oriented (data-driven): Focusing actions and decisions on the actual realization of intended results.
- Enthusiastic with passion for sales
- Perseverance, also if `some 'no's' come along
- Good listener: letting the customer talk by asking the right questions
- Empathy: being able to put yourself in the shoes of the resellers and help to tackle their everyday problems.
- Have the courage: do not be afraid to ask for the deal
- Great communication skills in English verbal and written (Spanish or Dutch as a second language will be an advantage)
- Experience using any CRM, (preferably Hubspot)
- B2B sales experience
- Experience in the domain/tech industry.
- 100% remote work (you can work from any location, no need to go to the office);
- Paid time off and sick leave;
- International team and regular online and offline events to stay connected;
- Internal workshops, and knowledge-sharing sessions;
- Quarterly review and annual salary review;
- Flexible working hours (we don`t have time trackers, we are a result-oriented company);
- Education and coworking budget;
- We are ISO 27001-certified remote workplace.
Regional Sales Manager - São Paulo, Brasil - Openprovider
Descrição
About the company
Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands. Now we are a team of 80+ people, working fully remotely from all over the world. All Openprovider employees work on a fully remote basis and without any geographical limitations. You don't have to go to the office each day and deal with traffic or painful commutes. All you need is yourself, a laptop, and a cup of coffee. We support a healthy work/life balance and constantly strive to improve this aspect more and more every day. We support a flexible schedule and are 100% performance and result-oriented. Thanks to a combination of experience and expertise, we enable data-driven decision-making.
At Openprovider, we're not just a company; we're a mission-driven team dedicated to transforming the domain industry. We believe in providing a trusted digital identity to every business. Our innovative approach is reshaping the industry from a traditional transactional model to establishing customer-centric, subscription-based relationships. Join us in our journey to create a trusted digital world.
About the role
We are looking for a Regional Sales Manager to join our team. We have openings in three regions. We will assign you a region depending on your location. You will be focusing on enterprise sales, targeting mid-sized businesses. If you are passionate about creating impact and driving change, this is your chance to be at the forefront of an industry transformation.
Key responsibilities
ACCOUNT MANAGEMENT
BUSINESS DEVELOPMENT
CORE COMPETENCES
What we offer
Openprovider is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified candidates to apply.