Technical Support Professional - Governador Valadares - beBeeSupplyChainExpert

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    beBeeSupplyChainExpert Governador Valadares

    há 11 horas

    Título do emprego: IT Service Desk

    Descrição

    **Job Title:** IT Service Desk Specialist


    As an IT Service Desk Specialist, you will be the primary point of contact for users seeking technical assistance and support.



    Key Responsibilities:

    • Gather key details to assess and triage cases to the appropriate internal teams.
    • Maintain accurate, detailed documentation within the ticketing system.
    • Ensure timely responses and resolutions in line with defined SLAs.
    • Collaborate with internal teams, vendors, and partners to drive case resolution.


    Required Skills & Qualifications:


      Bachelor's Degree: —Computer Science or MIS equivalent. 
      3+ years  Denunciar esta vaga

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Governador Valadares