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    Voice Teams SME - Brazil, Brasil - MatchPoint

    MatchPoint
    MatchPoint Brazil, Brasil

    há 1 semana

    Default job background
    Tecnologia / Internet
    Descrição

    Voice Architect / Engineer

    6 months contract

    Brazil remote

    Pay :$40 to 50/hr

    Strategic Resource Responsibility:

    • Lead, guide and mentor less experienced staff
    • Provide input and make recommendations regarding success of the project.
    • Apply engineering principles into the design and enhancement of new and existing system Document new system components, or modifications to existing components.
    • Perform engineering tasks and assignments in support of business needs.
    • Perform engineering technology requirements gathering, deployment, and configuration for new and modified systems.
    • Provide technical leadership in the architecture discipline and development of information technology solutions.
    • Present clear, organized, and concise information to all audiences through a variety of media to enable effective business decisions.
    • Provides engineering support for large-scale 24x7 operational environment, including off-hours including EMEA work hours.
    • Ability to support current project plan and roll-out
    • Perform other duties as assigned.

    Technical Qualifications:

    • Advanced hands-on telephony experience within Cisco, MS Teams, MS Teams Voice, Oracle SBC/ECB, and/or routing of Universal/International Toll-Free routing
    • Significant hands-on experience Oracle SBC network design, configuration, support, and maintenance
    • Advanced hands-on experience with the SIP protocol and analyzing call flows for global dial plan design
    • Advanced level of SIP Normalization scripting.
    • Strong proficiency with global direct routing, E.164 dial plans, e911, SIP Trunking, PowerShell scripting, and MS Teams routing policies
    • Microsoft Teams ACME 3900 Platform
    • Cisco Call Management Technology
    • Experience with Cisco 4400 and Catalyst Gateways to support provider connections.
    • Experience with Oracle Interoperations Monitoring
    • Oracle ACME Session Border Controllers - Oracle SBC/ECB
    • Teams Direct Routing
    • Experience with the following Apps is a plus: Intrado E911, Mutare Spam calls, Unimax for Provisioning Audio Codes and Poly Desk Phones for Teams, good to have
    • Cisco CUBE and Analog Gateways, good to have

    Other Qualifications and Soft Skills:

    • Experience working in a heavily regulated, complex environment with standardized processes.
    • Ability to comprehend, analyze, and research problems of a complex nature, make reasonable decisions, and recommend solutions.
    • Requires excellent communication skills, analytical ability, strong judgment, and management skills, and the ability to work effectively with internal clients, management, and staff.
    • Improves systems by studying current practices, designing modifications. Recommends controls by identifying problems, writing improved procedures.
    • Advanced verbal and written communication skills
    • Advanced word processing and spreadsheet software skills
    • Effective organizational, planning and time management skills
    • Effective skill exercising initiative and using good judgment to make sound decisions.
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