Assistente de Operações - Jandira
Somente para membros registrados Jandira, Brasil
há 1 mês
Job summary
Iron Mountain is seeking an experienced Operations Assistant to join its team in Jandira, SP. The successful candidate will be responsible for ensuring quality control, measuring productivity, and meeting Service Level Agreements (SLA) for its information management services.
Responsibilities
- Manage the operational workflow, controlling client requests in the system and by email, and ensuring correct closure after activity completion.
- Develop and generate daily production control reports for productivity measurement, and fill out analysis worksheets for revenue tracking and error measurement.
Requirements
- Desirable experience working in operational routines.
- Strong knowledge or intermediate skill in Microsoft Office, focusing on spreadsheets (Excel) for report creation and updating.
- Proven ability to Search for Results, Attention to detail, and Focus on the customer to maintain data quality and precision.
Descrição do emprego
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