Cloud Native Ecosystems Engineer - Fortaleza - beBeeSupportEngineer

    beBeeSupportEngineer
    beBeeSupportEngineer Fortaleza

    há 6 dias

    Título do emprego: Technical Support Engineer

    Descrição

    Job Opportunity

    We are seeking a highly skilled and motivated Technical Support Specialist to join our team.


    This role is ideal for an individual who enjoys solving complex technical problems, has excellent communication skills, and is passionate about delivering top-notch support.


    Key Responsibilities


    • Technical Problem-Solving: Utilize in-depth knowledge of cloud-native ecosystems, Kubernetes, Traefik, Docker, and infrastructure to resolve complex technical issues.
    • Customer-Centric Approach: Provide exceptional customer service by actively listening to customers' concerns, asking clarifying questions, and escalating issues when necessary.
    • Traffic Management: Effectively manage multiple tickets or requests simultaneously while maintaining attention to detail and ensuring timely resolution.


    Vital Skills & Qualifications


    The Stack: Kubernetes

    You will communicate with global customers daily. Fluency is non-negotiable.
    Mindset: Radically customer-centric. You enjoy helping people solve technical blockers.



    Achieving SuccessThe following factors contribute significantly toward the success in this position:
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