- Promptly respond to customer queries regarding product usage and troubleshooting
- Collaborate with partners to deliver exceptional customer service over the phone or via email
- Manage customer escalations in a timely and professional manner
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Gestão de Service Desk
há 1 dia
Apenas para membros registrados Foz do Iguaçu, PR, BrasilGestão de Service Desk. Horário de trabalho de Segunda a sexta: 07:00 – 17:00. Formação: Ensino superior completo na área de Tecnologia da Informação ou áreas corelatas. · Gestão geral da operação · Suporte a indicadores, metas, NMS · Relatórios e reuniões com o cliente · ...
Service Support Specialist - Foz do Iguaçu, PR - beBeeService
Título do emprego: Internship - Service Technician
Descrição
The role of Service Technician is an exciting opportunity to provide top-notch aftersales support from the comfort of your own home. The successful candidate will be responsible for handling general inquiries, training partners to offer technical assistance via phone or email, resolving customer escalations, and conducting minor on-site inspections.
Key Responsibilities:
In addition to these core responsibilities, you will also have opportunities for growth and development within our organization. We are committed to fostering a culture that values continuous learning and improvement.
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Gestão de Service Desk
Apenas para membros registrados Foz do Iguaçu, PR, Brasil