Associate System Administrator - Fortaleza, Brasil - Exadel Open Positions

Descrição

We are looking for an experienced System Administrator to join our professional team.

This is a tempting offer if you're looking for a reliable company with a positive, friendly environment and exciting opportunities for personal and professional growth.

Work at Exadel - Who We Are:
Since 1998, Exadel has been engineering its products and custom software for clients of all sizes. Headquartered in Walnut Creek, California, Exadel has 2,800+ employees in development centers across America, Europe, and Asia. People drive Exadel's success and are at the core of our values.


Project Team:

When you join our team, you'll immerse yourself in a culture where teammates support each other and work collaboratively to achieve better results.

We believe that together, we are better, and we can continue to find brilliant solutions by sharing ideas and constantly developing as individuals and as a team.

Requirements:
Fluent English
OS (Windows or Linux or OSX)
OS deployment with mandatory agent software
Configuration (endpoint only)
Updating
Command line utils and event viewer/logs for basic troubleshooting

Network Services
Network layers (TCP/IP model)
DNS record types, recursive resolving, caches, manual queries

DHCP basics:
purpose, principle of work

VPN basics:
OpenVPN configuration and troubleshooting on endpoint

Firewalls:
purpose, principle of work

Ping/Traceroute

Application systems
List of main systems that end users can access on regular basis.
Knowledge of company's systems from end-user perspective.
Execute routine tasks using instructions and under guidance of SA/SSA
Hardware
Laptop components and typical problems
Office peripherals (printers etc.)
Security

Corporate Antivirus:
Deployment on endpoints, configuration, solve endpoint issues

Endpoint Central:
agent deployment and endpoint issues troubleshooting. Workstations HW and SW tracking

Responsibilities:
Answers the most common questions, providing basic information about the services. Communicates with customer about the tasks and statuses Report the status of assigned tasks
Report impediments in a timely manner
Create and maintain JIRA tasks hierarchy and links
Works on tasks under supervision
Attends necessary meetings
Communicate in group(team) chats for technical topics
Finds IT, IS and relevant HR docs
Learns standards and guidelines
Updates inventories, standard records, list and other documents in English

Advantages / Benefits:

Advantages of Working with Exadel:
Transparent Career Roadmap
The HR manager accompanies each employee on their first steps in the company and assists them in achieving future professional goals
Exadel is a global company with 30+ offices in 15+ countries. Employees can discover new places to live and work and transfer to any location with an Exadel production office. The HR manager and the Global Mobility specialist accompany the employee and assist throughout the relocation process
Your career growth is in your hands, so each Exadeller decides when to level up and initiate performance assessments. The management team supports career planning and the discovery of new tech stacks and languages

Learning & Development Opportunities
Each Exadeller is given a $1,000 yearly budget for self-education, which includes certifications, training sessions, meetups, conferences, and educational materials
Employees participate actively and benefit from the knowledge-sharing environment across seven practice units: Digital Marketing Technologies, Content Marketing, AI, QA, QAA, Agile, and DevOps
Employees can find recordings from meetups and trainings on Exadel's Internal Learning System

Work & Life Balance
Each Exadeller is in charge of managing their workflow independently without being micromanaged at every step; it is, however, important that an employee always attends meetings, logs their time, and meets deadlines
Operating from the office, or remotely, depends on which mode the employee prefers. Hybrid or remote mode staff will receive the necessary equipment before their first working day. For those who prefer to work in-office, the office network offers up-to-date equipment, good facilities, and a warm collaborative environment
The team meets at two annual team-building events across locations; in addition there are team events such as Pizza Days, Programmer's Day, informal meetups, board game parties, and sports initiatives

Employee Perks & Bonuses
The Exadel referral program covers all regions and involves recognition for hired recommended professionals. Depending on the location and the position, an employee receives a monetary bonus for recommending a candidate to Exadel who ends up being hired
Employees collect coins for numerous project activities, exchanging them for products or services of their choice available on the Exadel store
Volunteers for mentoring, interviewing, performing assessments, and participation in community meet-ups, get additional monetary bonuses
Location-dependent, Exadellers can access benefit platforms with vouchers for online stores, medical insurance reimbursement, sports membership fees, vacations, and childbirth bonuses

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