Senior Account Facilitator - Juazeiro do Norte - beBeeCustomerOnboarding

    beBeeCustomerOnboarding
    beBeeCustomerOnboarding Juazeiro do Norte

    há 1 dia

    Título do emprego: Customer Onboarding Specialist

    Descrição

    About this Role

    As a high-performing Customer Onboarding Specialist at Smarter Contact, you'll be responsible for delivering exceptional customer experiences through personalized onboarding sessions via phone, video, text and email.

    • Lead and follow up on all 1-1 or group onboarding sessions using our tech stack.
    • Complete daily CRM tasks (to-dos emails texts calls)
    • Guide customers through initial setup configuration of live campaigns

    The Skills You Need:



    • Critical thinking with an analytical mindset to identify opportunities for improvement

    • Broad communication skills with ability to adapt tone voice and language according to the situation,
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      The following key competencies are essential:  
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Juazeiro do Norte