Analista de Serviços - São Caetano do Sul, SP
Somente para membros registrados São Caetano do Sul, SP, Brasil
há 1 mês
Job summary
The job is for an Analyst who will work in a hybrid model, 3 days a week in a physical location and 2 days from home. The Analyst will be responsible for supporting the diagnosis of technical issues for Chevrolet dealerships and providing agile and procedure-based responses. The role requires a strong analytical mindset, excellent communication and interpersonal skills, and the ability to work proactively and assertively.
Responsibilities
- Administer cases received through the support system and update as needed.
- Provide responses to dealerships based on corporate procedures.
- Help identify quality concerns and ensure continuous improvement.
Qualifications
- Completed higher education in Engineering or Technology.
- Active CNH.
- Knowledge of vehicle repair.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Proactivity.
- High problem-solving capacity.
- Assertiveness.
- Creativity.
Descrição do emprego
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