Help Desk Specialist - Várzea Grande - beBeeTechnical

    beBeeTechnical
    beBeeTechnical Várzea Grande

    há 2 semanas

    Título do emprego: IT Service Desk

    Descrição

    Job Description:

    We are seeking a skilled IT professional to join our team as an IT Service Desk. This role involves providing frontline support via phone and ticketing systems to resolve software-related issues. The successful candidate will be responsible for gathering key details to assess and triage cases to the appropriate internal teams.

    Maintaining accurate, detailed documentation within the ticketing system is crucial in this position. Ensuring timely responses and resolutions in line with defined SLAs is also essential.

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Várzea Grande