Learning Advisor Lead - São Paulo, Brasil - Citi

Descrição

The Learning Advisor Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

Understands relevant business and HR priorities and opportunities for capability building, performance improvement, cultural development, and overall impact within their region/product/function

In partnership with other Learning Advisors, provides management and consulting to Human Resource and business partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.

Helps develop and execute learning and development strategy for their region/product/function

Conducts the analysis of current versus future state gaps, identifies root causes, determines the appropriate solution and how success should be measured

Helps to market, evaluate and communicate the impact of initiatives with HR / Business partners

Monitors and communicates progress with other learning colleagues as well as HR / Business partners and navigates any variation in expectations with them

Collaborates with colleagues across HR to provide integrated experience for region/product/function partners

In partnership with other learning advisors, Implements the strategy for consistently measuring the effectiveness of training

Stays abreast to latest external market trends and anticipates their impact on future capability requirements for their region/product/function

Is responsible for learning budget for their specific focus area

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

6-10 years experience in Learning and Development

Consistently demonstrates clear and concise written and verbal communication skills

Proficient in Microsoft Office with an emphasis on MS Excel

Self-motivated and detail oriented

Proven influencing and relationship management skills

Proactive leadership and motivational skills

Education:

Bachelor's/University degree, Master's degree preferred

Learning Advisor - International West Product/Geography Job Description

The Learning Advisor has both a geographic responsibility within the International West cluster, as well as responsibility for a particular product across International West. The LA will work closely with the Product Learning team, the Country HR Officers (CHROs) and Citi Country Officer (CCOs) to understand the objectives and needs and implement global learning solutions. The LA will also work with counterparts in International East to ensure a consistent approach and experience for the business and geographies.

Responsibilities:

Responsible for managing Learning and Development for Citi employees across a product/function within the International West cluster

Understands relevant business and HR priorities/needs and identifies key opportunities for capability building, performance improvement, cultural development, to maximize overall impact across their region/product/function

Establish trusted relationships with Human Resource and business partners to consult and provide learning advisory support

Proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.

Executes learning and development strategy for their region/product/function and regularly validates the strategy with their region/product/function leaders.

Leverages existing material / solutions to deliver against the regulatory needs. Design new material / solutions when nothing relevant exists, in partnership with relevant discipline (LEAPS, Culture etc)

Work with Subject Matter Experts and internal and external designers to design, develop, execute, and measure learning solutions

Undertake learning needs analysis / gap analysis, including data gathering, research, and analysis to assess the adequacy of existing learning and identify new learning needs

Identify and curate learning resources from both internal and external sources

Measure the effectiveness of learning programs and initiatives to drive continuous improvement and impact

Markets, evaluates and communicates the impact of initiatives with HR / Business partners

Regularly monitors and communicates progress with HR / Business partners and navigates any variation in expectations with them

Responsible for aligning the Learning agenda with Cluster Heads / CCOs, their LTs and HRAs / other HR disciplines.

In depth understanding on the global learning agenda driven by products / functions and the ability to position the local voice / nuance at global management tables.

An In-depth understanding of how own sub-function contributes to achieving the objectives of the function, and ensuring implementation of global solutions and initiatives locally, with high acceptance levels and quality.

Adopts a data based approach in the design and delivery of Learning and Culture solutions and initiatives

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment

Qualifications:

Minimum of 6-8 years' experience in a learning and development role, with at least 2 years in a financial services environment.

Experience working across regions, cultures, and geographies within a multinational organization preferred

Knowledge of Brazil regulatory requirements related to training and professional development is a plus

Proven track record of designing and implementing successful training programs

Strong project management skills, with the ability to manage multiple projects simultaneously.

Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

Fluent in English and Portuguese. Spanish a plus

Proficient in Microsoft Office and experience with learning management systems.

Education:

Bachelor's/University degree

Job Family Group:

Human Resources

Job Family:

Talent, Development, Learning & Diversity

Time Type:

Full time