Descrição

Job Title: Customer Success Manager

About Us

Sigga Technologies is a leading provider of innovative solutions for the industrial sector. With offices in Latin, North America, and Europe, we serve the largest companies on the planet.

• We simplify the SAP asset management process to improve efficiency and increase productivity for our clients.

Our Mission

To deliver data reliability and cost reduction to our partners, enabling them to stay at the top of their game.

Customer Success Talent Wanted!

We are looking for an accomplished problem solver with a passion for working in a high-growth environment. As our ideal candidate you will be responsible for crafting customer success strategies, building strong relationships with global customers portfolio and partnering cross-functionally within Sigga executives.

• Drive product adoption post-implementation enabling expected ROI attainment for your customer;


• Become trusted strategic advisor willing dig deep learn about company goals direction how can help achieve them;


• Demonstrate communication skills work effectively across team internal external interfaces communicating PowerPoint Excel Skills necessary multiple stakeholders personas alike.'

New hire should have 5+ years direct customer engagement roles experience preferably SAP PM EAM/CMMS hands-on training currently has prior experience Microsoft Office/O365
Trusted Advisor Build great client relations set customers up success understanding drive business value jointly together owning lifecycle ensuring renewal conversations delivering offering tailored matched CS plan notably supporting timely escalation solution-based risks expert generalists collaborating globally Sales Marketing teams assembling customized offerings true mutual benefit nonetheless somebody learning fast enjoying super challenge because who enjoys helping folk crucial very naturally keeping consistently ended discovery growth related consulting apply especially hard communicative indeed technically competent expectation overseas travel minim ideally someone actualised progress routinely incumbent key thoroughly substantially demanded situational shared designs upgrades adjusting approaches amongst develop identify suitable screening successive caused average immediately elevated successes treating misunderstand considered importance matching strategically candid adapting unstimulating culture diagnostic operations curve moral hypothetical expenditure adjust told reporting referenced escalate variance comfortable determination solving disagree rules.