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Network Voice Analyst - Guarulhos, SP, Brasil - HCLTech
Descrição
Your role and responsibilities:
• Patch phone ports to switch as needed.
• Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams
• Troubleshoot and replace network switch chassis blades when required.
• Adding memory/flash to an existing Non-End User Devices or Device;
• Patching, moving an existing switch or router;
• Racking and patching any new Non-End User Devices or Device(s);
• Decommissioning a single Non-End User Devices or Device, including verifying the impact of such decommissioning and/or shutting the Device down;
• Installing new, or moving existing, access points for coverage expansion – No higher than usage of a 6 foot ladder; however for higher ladder parties shall mutually discuss and agree.
• Conducting Site surveys, including asset inventory validation;
• Conduct WLAN surveys; installing, decommissioning or moving WAP;
• Iinstalling, decommissioning or moving WLC;
• Installing, decommissioning or moving Smart Edge;
• Installing or decommissioning Firewall;
• installing, decommissioning or modifying WAN acceleration; Installing, decommissioning or modifying the VPN Gateway;
• Granting Site access for the Customer's third parties.
• The onsite Technician may also be required to conduct conference room equipment upgrades where they are swapping devices and following the provided step-by-step processes. Detailed instructions and support will be provided prior to technician conducting this work.
• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
Technical qualifications and requirements:
• Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
• Basics knowledge / understanding of assigning switch ports to specific VLANs
• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
• Good to have understanding of any Data Center Infrastructure Management Application
Basic knowledge about Hardware like Servers, Storage devices
• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
• Should be able to perform IMACD Installation, Move, Add, Change, and Disposal Services of the Data Center, network equipment's
• Engineers should have hands on experience in large/medium enterprise Data Centers or hosting sites consisting of Servers, Storage and Network devices
• Engineers should have all local language proficiency and communication ability in English is mandatory
Solid experience in Network area
Please submit résume in English.
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