- Interact with the Americas Ecosystem team and Business Partners, providing support in Portuguese, Spanish, and English.
- Lead discussions with the squad, Ecosystem team, Process Owners, and other Stakeholders to align process/procedures.
- Demonstrate ownership, good communication skills, resilience, and adaptability to deal with pressure and demands.
- Demonstrate Agile acquaintance.
- Mandatory English skills to support NA Business Partners phone calls.
- Communication skills - courage/clarity and assertiveness to express him/herself during calls or process discussions.
- English - advanced level (will have to lead calls with North America partners).
- Spanish - intermediate level.
- Initiative and will to learn.
- Complete Staff Working and organization.
- Teamwork.
- Attention to details.
- Courage to express him/herself during calls or process discussions.
- Excel - intermediate level (knowledge to deal with basic formulas and how to pull specific data from a large universe).
- Other Microsoft Office tools - basic level.
- Queries - basic level (create and modify existing queries).
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Analista De Suporte
há 1 dia
Thomson Reuters São PauloLog and classify all calls and requests for assistance in the call tracking database. · - Respond to customers' inquiries relating to technical issues with software, online or electronic products. · - Filter and escalate inquiries as appropriate.. · - Track inquiry resolution pro ...
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IBM Sao PauloJob Title: Contract Management Support Specialist · About the Job: · We are seeking a highly motivated and detail-oriented individual to support our contract management services operationally. As a Contract Management Support Specialist, you will be responsible for executing cont ...
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há 3 dias
Volkswagen Group Services South America São Paulo, São Paulo, Brazil R$6.000 - R$9.000 por anoJob Description · Volkswagen Group Services provides specialized services to VW Group companies, ensuring excellence in our deliveries and focusing on the strategic needs of each client. In recent years, we expanded our operations to South America and are seeking talented profess ...
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Analista de Suporte Bilingue
há 3 dias
Mitel São Paulo, São Paulo, Brazil R$5.399 - R$7.599 por anoSummary of Responsibilities: · Act as a technical support analyst for Cloud Contact Center solutions, interacting with the customer's technical support area to support the solution and escalate failures and doubts to vendors. · Job Description: · Key Responsibilities · Support de ...
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Analista de Suporte
há 4 dias
Arco Educação São Paulo R$4.500 - R$7.500 por anoTransform Education in Brazil with Technology · We are looking for talented individuals who want to make a real impact on students' lives. If you are passionate about innovation and product design, come join us. · We value a safe, inclusive, and diverse environment. Everyone is w ...
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Analista de Suporte
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IBM Sao Paulo**Introduction** · At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. A ...
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Analista de Suporte
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IBM Sao Paulo R$8.263 - R$10.693 por anoAbout the Role · We are seeking a talented and experienced professional to join our team as an Analyst of Support in Sao Paulo. As part of our IBM Finance organization, you will play a key role in driving enterprise performance and transformation. · Key Responsibilities: · E2E Qu ...
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Analista de Suporte Pleno
há 3 dias
Digisystem Serviços Especialidades Ltda. São Paulo, São Paulo, Brazil R$6.500 - R$8.500 por anoJob Description: · The Network Infrastructure Analyst is responsible for configuring and supporting network infrastructure equipment, services, and solutions in client environments. This role requires a strong understanding of operating systems, networks, and information security ...
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há 20 horas
Thomson Reuters Sao Paulo R$5.500 - R$7.500 por anoWe are seeking an Analyst Full Support to join our team at Thomson Reuters in Sao Paulo, Brazil. This role will be responsible for providing detailed understanding and analysis of client requests, documenting analysis performed, explaining functional doubts about systems, perform ...
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há 1 semana
Kyndryl Sao PauloWhy Kyndryl · We are at the heart of progress, dedicated to helping companies and people grow strong. Our team actively discovers, co-creates, and strengthens. We push ourselves and each other to seek better, to go further. · Your Role and Responsibilities · You will be responsib ...
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há 1 semana
Thomson Reuters Sao PauloJob Summary: We are seeking a highly skilled professional to provide exceptional customer service, understanding, qualifying, reproducing, and responding to client situations in an effective manner. · ...
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há 1 hora
Santander Sao PauloAnalista de Suporte Técnico Pleno - Containers/PaaS · SAO PAULO, Brazil · **WHAT YOU WILL BE DOING** · **WHAT WE ARE LOOKING FOR** · EXPERIENCE · EDUCATION · COMPETENCIES · Actively Collaborate (Strength), Brings Passion (Strength), Delivers Results (Strength), Embrace Change. (S ...
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há 4 dias
Volkswagen Group Services South America São Paulo R$55.000 - R$85.000 por anoJob Description · Volkswagen Group Services provides specialized services to VW Group companies, ensuring excellence in our deliveries and focusing on the strategic needs of each client. In recent years, we have expanded our operations to South America and are seeking talented pr ...
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há 4 dias
Digisystem Serviços Especialidades Ltda. São Paulo R$6.000 - R$8.800 por anoJob Summary · We are seeking a highly skilled Network Support Specialist to join our team. This individual will be responsible for configuring and supporting network infrastructure equipment, services, and solutions for client environments. · The ideal candidate will have strong ...
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Analista De Suporte Jr
há 14 horas
Motorola Solutions São Paulo**Company Overview**: · At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. · Because people can only be their best when they not only feel safe, but are ...
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há 14 horas
Thomson Reuters São Paulo**Requisitos / Compêtencias**: · Ser um profissional resiliênte, que saiba se posicionar de forma clara cordial e tenha maturidade para lidar com os processos da função.- Esse profissional irá atuar no atendimento do cliente interno dos produtos de GTM, Tax e Legal. · - ** Respon ...
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há 4 dias
Mitel São Paulo R$9.000 - R$10.500 por anoBilingual Support Analyst · This role involves acting as a technical support analyst for Cloud Contact Center solutions, interacting with the customer's technical support area to support the solution and escalate failures and doubts to vendors. · Working hours: 10:00 to 19:00. Th ...
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há 20 horas
SBA Communications Sao Paulo R$6.615 - R$8.384 por anoAbout SBA Communications · SBA Communications is an industry leader in providing the wireless infrastructure that makes communication work. Our purpose is to enable the communications that are essential in connecting people. · ...
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há 2 dias
Citi São PauloThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination ...
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há 4 dias
Consultoria VR Jundiaí R$4.500 - R$6.000 por anoThe Support Analyst will be responsible for managing corporate fixed and mobile telephony, broadband internet, and mobile data, including activations, cancellations, and inventory control of telecommunications resources. They will also provide support to internal clients and assi ...
Analista de Suporte - Sao Paulo - IBM
Descrição
At IBM, we empower our employees to lead in a new era of technology and solve some of the world's most challenging problems. As an Analyst de Suporte, you will be part of the IBM Partner Support Desk team, which plays a crucial role in growing the Partner Ecosystem.
Your Role and Responsibilities
Todos as nossas vagas são elegíveis para pessoas com deficiência ou reabilitadas.
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
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Analista De Suporte
Thomson Reuters- São Paulo
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Analista de Suporte
IBM- Sao Paulo
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Analista de Suporte IAM
Volkswagen Group Services South America- São Paulo, São Paulo, Brazil
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Analista de Suporte Bilingue
Mitel- São Paulo, São Paulo, Brazil
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Analista de Suporte
Arco Educação- São Paulo
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Analista de Suporte
IBM- Sao Paulo
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Analista de Suporte
IBM- Sao Paulo
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Analista de Suporte Pleno
Digisystem Serviços Especialidades Ltda.- São Paulo, São Paulo, Brazil
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Analista de Suporte Pleno
Thomson Reuters- Sao Paulo
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Analista Suporte Bigdata Junior
Kyndryl- Sao Paulo
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Analista de Suporte Junior
Thomson Reuters- Sao Paulo
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Analista de Suporte Técnico Pleno
Santander- Sao Paulo
-
Analista de Suporte IAM
Volkswagen Group Services South America- São Paulo
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Analista de Suporte Pleno
Digisystem Serviços Especialidades Ltda.- São Paulo
-
Analista De Suporte Jr
Motorola Solutions- São Paulo
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Analista De Suporte A Vendas
Thomson Reuters- São Paulo
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Analista de Suporte Bilingue
Mitel- São Paulo
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Analista de Suporte Comercial Ii
SBA Communications- Sao Paulo
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Analista De Suporte De Operações
Citi- São Paulo
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Analista de Suporte
Consultoria VR- Jundiaí