Sector IT Specialist - Sao Paulo, Brasil - PepsiCo
Descrição
Overview:
PepsiCo is a global food and beverage leader operating in more than 200 countries and territories with a product portfolio that includes 22 world-famous, multi-billion-dollar brands.
From Gatorade to Quaker, from LIFEWTR to Lay's, we make hundreds of enjoyable foods and drinks that are loved around the world.
"Winning with purpose" reflects our ambition to win sustainably in the marketplace and incorporate purpose into all aspects of the business.
Our employees drive our culture.No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit.
At PepsiCo, what makes you unique, makes us betterLearn more about our culture and life at PepsiCo:
Responsibilities:
What will you work on:
The main purpose of this role, aligned with IT Global DevSecOps model, will be:
Local PBF Legacy Systems Support and monitoring solutions:
- Incident Management (fixes to business continuity)
- Problem Management (Root Cause Analysis, Problem Solving & Definive Fix)
- Change Request Management (to baseline solutions and minor enhancements, until 80 hours effort)
- Release and Deploy
- Driving the use and leverage of the standard tools, reports and processes to support IT DevSecOps operational model transition and evolution (RELEASE)
Qualifications:
Who are we looking for?
Previous experience of related IT business work, experience managing a team with the ability to develop teams and cultivate talent;
Knowledge of Sales processes and integrations points related business processes
Demonstrated ability to effectively communicate with all levels of the organization.
Ability to work flexible hours based on varying business requirements
Strong technical and non-technical communication skills.
Knowledge and experience in following tools, disciplines and processes are nice to have: Service Now, ITIL tools & processes and production support experience
Solves highly complex problems within their work team
Fluency in english
What can you expect from us:
- Competitive compensation, benefits, vacations, etc.
- A flexible work environment that promotes a healthy balance between personal and professional life;
- A dynamic and inclusive culture;
- A support team that will foster your professional growth and development;
- Opportunity to work with relevant and impactful projects for the business;
- Opportunity to give back to the community with our volunteer programs;
At PepsiCo, we recognize that supporting diversity and engagement is not just the right thing to do, it's the right thing to do for our business.
Our company is strongest when we span the entire spectrum of humanity, regardless of how we look, where we come from, or who we love.
At PepsiCo we offer unique opportunities to hire qualified and diverse individuals regardless of their gender, race, sexual orientation, religion, national origin, age or disability.
INSTRUCTIONS FOR INTERNAL CANDIDATES:
- Be for at least 12 months within your current level/position
- Notify your direct manager that you are interested in this position
- PDR evaluation must be at least 2 in the last two years
- Have not received any suspension over the last 12 months.
The company reserves the right to modify job requirements, skills and specifications according to its needs.
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