Account Manager - Sao Paulo, Brasil - inDrive

inDrive

Empresa verificada

Sao Paulo, Brasil

há 3 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Brazil, São Paulo

Remote
Fulltime
Middle

- inDrive is developing new verticals of the business, and by combining the experience and practices, we are launching a new line of delivery for large businesses — inDrive.
Delivery Pro, and looking for an experienced account manager.

Tasks and duties are to:

Serve as the lead point of contact for all customer account management matters;
Build and maintain strong, longlasting client relationship;
Provide customer oriented service to key accounts;
Customize strategies to optimize retention of the clients;
Conduct market research to understand how to improve current processes and what could be implemented;
Create loyalty programs to ensure client satisfaction and engagement;
Solve clients' inquiries, questions, concerns in a proactive manner;
Database management to keep track of key performance indicators for the assigned accounts;
Refining of sales strategies for new clients acquisition;
Cooperate with other companies to enable partnerships growth;
Achieve clients engagement through innovative strategies;
Promote the product to potential clients.

You will be a good fit for our team if you:

2-4 years of experience as a key account manager/customer success representative is required;
Experience in B2B sales is a great advantage;
Strong commercial and sales skills;
Knowledge of the local service market
Excellent communication, interpersonal, and customer service skills;
Time management, strategic planning, and organizational skills;
English on a professional level is required.