Support Infrastructure Onsite - Barueri, Brasil - Black Box

Black Box
Black Box
Empresa verificada
Barueri, Brasil

há 3 semanas

Ana Silva

Postado por:

Ana Silva

beBee Recruiter


Descrição

How about working in a technology group responsible for challenging, dynamic and innovative projects?

Come join our team
*Black Box is a global leader in digital solutions and a wholly owned subsidiary of AGC Networks.


Essential Functions:


  • Answer all service calls in a timely manner, providing excellent customer service.
  • Disassemble and repair of assets and the basic setup of IT devices Rack/stack network equipment in a data rack.
  • Install patch cables to network devices.
  • Troubleshoot performance issues of network devices.
  • Provide device detail information to assessment management.
  • Disassemble and reinstall defective equipment and RMA processes.
  • Follow established equipment testing.
  • Assist users with making call, meeting, test, search for conference room, search Global address book and so forth.

Qualifications / Requirements:


Mandatory

  • Bachelor's degree or equivalent qualification in Information Technology or similar, plus experience in providing enduser technical support.
  • Experience with Windows XP, 7, and 10.
  • Solid Working Knowledge of MS Office products, Outlook, Word, Excel
  • Able to install, provide console access for configuring and testing routers and switches.
  • Ability to install Audio Visual equipment.
  • Experience Building/imaging computers, Wiring / Cabling and Network technologies
  • Read and understand Network Topology Diagram to assist in:
  • Rack/Stack of network devices
  • Interconnection Fiber and Copper patching of devices
  • Troubleshooting network issues
  • Proper label of devices and interconnection cables
  • Excellent English and local language communication

Desired

  • Knowledge of antivirus / antimalware programs
  • Working knowledge of the following technologies: Active Directory user functions (ADS & Exchange)
  • Troubleshoot network copper of fiber cabling
  • Ability to terminate copper or fiber cabling
  • Maintain proper labeling of devices and interconnection cable
*What's in it for You?

Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers.

You'll get to know large and small organizations across the world and work to deliver best in class IT solutions.

You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies.

In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program.

Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.

*About Black Box

Black Box is the trusted global solutions integrator and digital technology partner.

With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks.

Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT.


We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security.

We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing.

Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer.

Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.


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