PMO Client Success - Sao Paulo, Brasil - TikTok

TikTok

Empresa verificada

Sao Paulo, Brasil

há 2 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Responsibilities

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.

5 billion people interact with ByteDance products, including TikTok

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

About the team:

Client Success team plays a pivotal role in supporting business unit in sales enablement and ad operations processes and execution.

Also, the team plays an instrumental role of unlocking revenue through white-glove projects to address client's needs. The team is focused on 3 main pillars that consists in Solution Selling, Sales Enablement and Ad Operations.

Responsibilities:

We are looking for a Project Manager who will be focused on ensuring the Performance team operations are well-run, empowering the team to deliver on its goals and stay connected with its cross-functional partners, internal/external agencies, and regional teams.

The Performance team works closely with Retail, Travel, E-Commerce, App and other industries as well.

This role key deliverables include:

Operational excellence for the Performance team
Strong strategic partnership with internal/external agencies, crossfunctional partners, clients and regional teams
Support the Performance team on marketing campaigns, creative review, localization, special projects and support complex, crossteam projects
Manage and communicate timelines with crossfunctional partners and internal/external agencies
Lead project management and creative review for all marketing campaigns across all product teams
Build out new systems, tools and processes to support team operations and create efficiencies and transparency in goal tracking, campaign/project tracking, project gotomarket/rollout, feedback mechanisms, crossfunctional collaboration, budget tracking, crossfunctional alignment, communications and other team processes
Deliver ongoing team reports and progress updates on Performance Team KPIs and projects
Facilitate partnership between team, internal/external agencies, clients, and regional and crossfunctional partners
Participate in meetings, support in follow up communications, report on next steps
Partner with teams to track, uncover and highlight opportunities and challenges for the group
Glean insights from data, and use that data to make recommendations and inform future plans and initiatives

Qualifications:

Minimum qualifications

Background in business skills, management, budgeting and analysis;
Experience working within a global organization, internal design teams, external agencies and with crossfunctional partners;
Excellent communicator and comfortable managing multiple tasks;
Ability to work independently and as a team across different departments;
Impeccable attention to detail, time management and organizational skills;
English proficiency;
Experience in client facing roles;

Preferred qualifications

Experience in a startup or media/advertising world is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.