Business Operations Specialist - Rio de Janeiro, Brasil - Infopulse
Descrição
Infopulse Brazil is inviting talented professionals to join our project as a
Business Operations Specialist for our long-standing client
BICS in our Rio office.
Join the team of our customer BICS - a global telecommunications enabler with a physical network covering the entire globe
- Grow your expertise through interacting with Alevel mobile carriers from all over the world;
- Get your hands on the vast network with on land, underwater, and space points of presence;
- Join our decadelong partnership with BICS to ensure confidence in your future and longterm growth.
Areas of Responsibility:
- Process portin and portout requests accurately and in a timely manner
- Validate porting documents
- Liaise with different suppliers to ensure successful implementation of ported numbers
- Communicate on daily basis with customers to guide, update and solve their possible questions during the whole porting process
- Troubleshoot with cross departments for service impacted issues
- Document all porting activities in Salesforce and other BSS systems
Qualifications:
- Telecom background will be a plus
- Highly proficient in both spoken and written English, any other language is an asset
- Strong attention to detail
- Proactive, multitasking, resultoriented personality
- Excellent communication skills and teamplayer attitude
Your contact for this vacancy is:
Ana Paula Freire:
Junior HR Manager
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