Agency Partner Management Lead, Latam Smb - Sao Paulo, Brasil - TikTok

TikTok

Empresa verificada

Sao Paulo, Brasil

há 2 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Responsibilities

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team

TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered From designing scaled sales and service delivery programs to ensuring our customers have tailored tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

We are looking for an outstanding Agency Partner Management Team Lead to join our Brazil SMB sales team.

This position will lead a team of Agency Partner Managers who are responsible for developing client relationships to nurture and grow our SMB Agencies while cultivating them into TikTok experts and advocates for their advertisers.

In addition to leading our APMs, this role will help build out the LATAM SMB go-to-market strategy across all SMB Sales teams to maximize the opportunity that TikTok has to support the Agency landscape.

Your team will manage Agencies at scale, focusing on education, optimization, product adoption and onboarding new clients onto the platform to increase revenue while delivering on their marketing goals.

In addition to developing a high-performing team, this position will be responsible for working with cross-functional teams to create, launch and innovate sales strategies to improve our advertiser's experience and performance on the TikTok platform.

This is a dynamic role that requires a passion for growing revenue, mentorship and training, delivering exceptional client service, outstanding ability to set and execute clear sales strategies, while bringing an analytical and operational rigor.

Responsibilities:

Establish Agencyspecific sales strategies and execution plans to enable teams to achieve team goals while also driving longterm initiatives, in partnership with SMB leadership.
Guide team of Agency Partner Managers on consultative, clientcentric selling and demonstrate strong understanding of marketing KPIs, TikTok product expertise/capabilities and measurement
Hire, coach, develop and inspire your direct reports
Utilize internal data, performance, market trends, competitive landscape and segment analysis to become a TikTok solutions expert, anticipating and identifying long and short term business opportunities at scale across the North America team
Liaise with crossfunctional teams on structuring and executing operational and strategic initiatives that grow the SMB Agency segment via strong project management skills to influence and drive work to completion (Sales Operations, Product Marketing, Program Management, Marketing, Analytics, Strategy, Ad Policy, Partnerships, BDR/Lead Gen, etc.)
Develop and implement best practices for client interaction, sales, and services. Review and advise on continuous improvement activities to ensure processes are aligned to achieve best results
Build scalable, repeatable processes to accelerate team's impact
Serve as an external product expert, educating key agencies on TikTok ad solutions and best practices

Qualifications:

Minimum Qualifications

Minimum 7+ years experience in online marketing, sales, agency and/or product solutions
Proven track record of building, developing and leading high performance teams
Excellent communicator and comfortable managing multiple tasks
Experience engaging and influencing at a leadership level with crossfunctional groups

Preferred Qualifications and Desired Skills

Expert knowledge of social media, mobile apps, and digital/mobile marketing
Knowledge of the selfserve platform, auction, and biddable form of digital advertising buying
Experience leading sales or agency partnerships teams within the SMB space
Data driven, capable of indepth data interpretation, synthesizing insights through clear, concise communication
Solutionsoriented with strong problem solving and strategy development experience
Strong executive presence and ability to remain calm under pressure
An effective listener and strong communicator
Detailoriented to find solutions for clients while improving internal processes and del