- Administer and support the Microsoft suite configurations and policies.
- Analyze, troubleshoot, and deliver Microsoft cloud solutions on Entra ID and Microsoft platforms.
- Provide subject matter expertise and support of Office and Microsoft Entra ID with emphasis in security (Defender for Office, Entra ID Protection, Conditional Access (CA), Azure Information Protection and Office Message Encryption), architectural design, migration management and support of large-scale implementations.
- Provide support in Compliance & data retention leveraging Office Data Loss Protection (DLP), Cloud App Security & Native Office capabilities such as retention policies including Office eDiscovery & Purview.
- Service Health monitoring using Microsoft Admin Center and actively respond based on system alerts and notification.
- Provide support and guidance of all Office features and functionality (Microsoft Exchange, Teams, Office Groups, Planner, PowerApps, etc.)
- Analyze, troubleshoot, and deliver solutions using Microsoft Exchange, providing deep technical knowledge to assist other platforms utilizing Exchange messaging.
- In-depth knowledge of Authorization & Authentication in Microsoft hybrid environment and experience with Entra ID including Single Sign On (SSO) and Multi Factor Authentication (MFA)
- Effectively translate technical specifications and errors through written and verbal communications to both technical and non-technical stake holders.
- Minimum of 5 years' experience as an Office specialist in a + user environment.
- Advanced knowledge of Exchange Online.
- Skilled in SharePoint Online, Teams, Security & Compliance Center, OneDrive for Business management.
- Competent in the ability to manage eDiscovery matters and perform message tracing for audit and legal requirements.
- Deep understanding of Microsoft licensing and the management of its licensing in a corporate environment using Active Directory and Entra ID groups.
- Knowledge of PowerShell for managing on-premises and Office environments.
- Familiar with application monitoring tools, reviewing log files, and be available on occasion for off hours emergency support for critical applications.
- Good understanding of the Microsoft O roadmaps and future changes for productivity tools to ensure smooth introduction and implementation within a corporate environment.
- Familiarity with Microsoft Exchange Online Protection, Defender, and Cloud App Security technology.
- Experience in developing technical solutions using Office Suite.
- Familiarity with Identity and Conditional Access design and implementation experience.
- Experience with implementation/configuration of Office messaging and collaboration tools.
- Experience with on-premises management of Exchange.
- Familiar with Active Directory, Entra ID and Hybrid deployments.
- Understanding of transport and mail flow rules for both on-premises and Exchange Online.
- Bachelor's degree in computer science, Engineering, or a related technical discipline.
- Certifications: Microsoft Certified: Messaging Administrator a plus.
- Fluent English
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Microsoft 365 Specialist - Campinas, Brasil - FMC Corporation
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Descrição
Job Title: Microsoft Specialist
Position Reports to: Manager, Collaborative Application and Devices
Job Description:
The Microsoft Analyst supports the Corporate Microsoft environment with emphasis on Office , Exchange on-premises and Online platforms, configuration, management, security, and compliance controls.
Job Responsibilities:
Required Experience and other Qualifications:
Education - Certifications