Continuous Improvement Senior Manager - Colombo, Brasil - Michelin
Descrição
Continuous Improvement Senior Manager
Leading a team composed of individual contributors (first level of management) to achieve the expected performance on the activities within its scope and aligned with the IT strategy.
Seek long-term satisfaction:
- of users and business managers "internal customers"
- of his team by implementing empowerment and continuous development of people
KEY EXPECTED ACHIEVEMENTS
Monitor Key Value Chain Process and identify opportunities for improvement
- Ensure management of KPIs to monitor the performance of processes and customer satisfaction in a mindset of Plan, Do, Check and Act framework.
- Seek and share bottomup opportunities for improvement based on KPI performance and team suggestions
- Manage the Prioritization of opportunities with Platform Leadership Team
- Manage the Progress initiatives portfolio aligned with his/her entity's strategic ambitions
- Ensure the implementation of transformation analysis and projects as well as the responsibility for the achievement of the associated objectives within the prescribed deadlines and at the best cost
- Identify and prioritize internal IT projects
- Manage internal IT projects within budgets and timelines
- Promote Continuous Improvement across the Platform. Establish regular communication with each group and ensure engagement to improve process and eliminate waste.
- Ensure that pressure is maintained on process and not people.
- Manage IT members and ensures roles are clear and the workload is well balanced
- Plan and facilitate team members' skill development in order to enlarge their expertise and teamwork abilities
- Coach team members on Lean/Agile methods and practices, and act as ''Scrum Master''
EXTERNAL CANDIDATE PROFILE
- Bachelor's degree in computer science, Management Information System or any other related discipline.
- A Master's degree in business administration would be an asset.
- 10 years in IT industry with 5 years of experience in managing teams and leading IT projects and/or operations.
- Experience in managing in a scrum / agile environment will be an advantage
- Excellent communication skills and influencing skills
- Be customer oriented and ability to work globally
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