IT Support Analyst - Rio de Janeiro, Brasil - Yinson

Yinson

Empresa verificada

Rio de Janeiro, Brasil

há 2 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Date Posted:17 Apr 2024
Legal Entity:
Yinson Brasil Serviços Ltda

Job Function:

Location:

Rio De Janerio
Employment Type:Permanent
Location:
Rio De Janerio- Yinson is a dynamic, equal opportunity employer with great organisational culture where people are valued and empowered to deliver
powerful solutions

Key Responsibilities:

Support internal and offshore staff both remote and handson on IT and telecommunication devices.
Monitoring IT and communications infrastructure, both onshore and offshore and ensure that these are maintained.
Order, set up and assist with the installation, configuration and maintenance of new IT devices.
Maintain conference rooms, telecommunication equipment and regular checks of all working stations.
Maintain the asset management control up to date.
Liaise with IT Coordinator/Supply Chain to assist with hardware and software purchasing, shipping, and receiving for Brazil.
Prioritize and manage support cases.
Liaise with external IT vendors for support and technical issues.
Establish good working relationships with external thirdparty IT vendors and stakeholders.
Suggest improvements to IT policies and procedures and think creatively to produce new concepts and developments.
Help to ensure that IT solutions implemented in the Company are economically viable.
Work together with IT Coordinator directly under Senior IT Manager deployment that included both hardware and software installations in multiple sites and FPSO's across Yinson Brazil.
Escalate issues as needed and maintain communication with technical team.
Other tasks as determined by the IT department.

Qualifications:

Bachelor's in computer science or equivalent combination of education and experience;
Minimum of 5 years of experience in a similar job that has given you a good knowledge and handson experience with Microsoft Office, Windows 10 or similar software; Network infrastructure (onshore and offshore),
Experience in network cabling and patching.
Familiar with Microsoft Intune, Azure and 0365 and have good overall understanding of networks, software and hardware;
Proficiency in English, written and verbal.

Desirable:

Previous experience working in similar role for Oil & Gas industry will be an asset.

Skills & Experiences:

Strong work ethic, integrity and dedication to results;
Goaloriented with the ability to multitask under pressure in a fastpaced work environment;
Passionate to work in front line IT support role as part of a small team;
Problemsolving oriented;
Flexibility to travel/embark on shortnotice;
Organized, selfmotivated, and willing to receive direction.
If you want to team up with us as we dream and stride towards a better tomorrow we would love to hear from you