Manager, Product Development - Brasilia - Mastercard

Mastercard

Empresa verificada

Brasilia

há 3 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Product Development

Who is Mastercard?

Mastercard is a global technology company in the payments industry.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

This exciting opportunity is with Mastercard's acceptance team and focuses on making Mastercard the best way to pay, by raising the bar of consumer experience at the point of initiation (POI).

This critical role sits at an intersection of customer, product innovation and engineering, and provides incredible opportunity for learning, organization visibility and career growth.

Every day, you will be solving real world challenges and utilizing your product and engineering skills to design the best in class scalable solutions with the customers.

Role

This role is responsible for leading the partner (PSP/ISV) and key merchant engagement plan to scale Click to Pay and Tokenization in LAC.

The product manager will work with the product, sales and delivery teams to ensure the organization successfully executes on the plan.

Develop and implement a plan to scale Click to Pay and Tokenization through partners in LAC
Identify and drive the successful implementation of key reference customers (PSP/ISV and merchants) to provide proof points in LAC
Provide specialist support to the sales teams in pre and postsale partner/merchant meetings with a detailed technical understanding of product features to identify and implement solutions
Ability to lead technical discovery and solution development workshops with the customers and design bestinclass consumer experiences and scalable technical solutions that deliver on the business goals
Provide expertlevel product/technical implementation support to Customer Delivery and customers implementing the solutions
Ability to communicate situationally with technically literate and nonliterate stakeholders to build and implement new features as required
Regularly interact with global product and technical teams to develop and maintain an expertlevel understanding of the products
Provide local support and training to Customer Delivery teams (and customers where required) on the product and best practices in implementation.
Liaise with the support organization to ensure key customer operational and support issues are managed effectively and the sales teams are adequately briefed on any issues

All About You

Computer Science, Computer Engineering, Information Technology or similar B.S. degree from an accredited college/university
Solid professional experience in a clientfacing consulting, product management or technical support role
Payment Industry experience:
Strong credit card payment experience (card not present and card present)
Understanding of card scheme rules for associations
Understanding of the operation of payment instrument types beyond credit desirable
Fluent English
Experience supporting teams integrating API or similar webbased technologies into existing systems
High attention to detail, adaptable, executes with a sense of urgency and strong planning and organizational skills
Focused on continuous improvement both personally and commercially
Experience with Windows/Linux/Web server configuration a plus.
Familiarity with frontend technologies: PHP, ASP,.Net, Java, JavaScript, XML / HTML, SQL
Ability to travel

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: