- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
-
Technical Support Manager
há 2 semanas
Canadian Solar Inverter São Paulo, BrasilKEY RESPONSIBILITIES:Responsible for Technical Support & After Sales Service management for Latin region.Play as the key role work with HQ team to prepare new product launch, product training to sales team and customers.Work with sales team to understand the customer technical re ...
-
Support Service Manager
há 2 semanas
Adobe São Paulo, BrasilOur Company Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful an ...
-
Technical Support Manager
há 6 dias
Canadian Solar Inverter São Paulo, BrasilKEY RESPONSIBILITIES: Responsible for Technical Support & After Sales Service management for Latin region.Play as the key role work with HQ team to ...
-
Support Account Manager, Enterprise Accounts
há 1 semana
Bentley Systems São Paulo, BrasilPlease submit resume in English. · Location: Home-Based, Hybrid, or Office-Based, Brazil · Position Summary: · Do you have a passion for customer service, building relationships, and providing a top tier user experience? · As a Support Account Manager, you will transform and gui ...
-
Acronis São Paulo, BrasilAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Incident and Escalation Manager for our Tech ...
-
Junior Global Support Manager
há 5 dias
MGID São Paulo, Brasil CDIJob DescriptionMGID is a global advertising platform helping brands reach unique local audiences at scale. In MGID we empower brands and publishers to work together transparently through our privacy-first targeting technology to enable advertisers to drive performance and awarene ...
-
Business Systems Support Manager
há 2 semanas
Caterpillar Financial Services Corporation São Paulo, BrasilCareer Area: · Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, ...
-
Junior Global Support Manager
há 1 dia
Mgid São Paulo, BrasilJob DescriptionMGID is a global advertising platform helping brands reach unique local audiences at scale. In MGID we empower brands and publishers to work together transparently through our privacy-first targeting technology to enable advertisers to drive performance and awarene ...
-
TikTok São Paulo, Brasil RegularAbout the team · :The high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, drivin ...
-
Support Account Manager, Enterprise Accounts
há 1 semana
Bentley Systems, Inc. São Paulo, BrasilSelect how often (in days) to receive an alert: · Position Summary: Do you have a passion for customer service, building relationships, and providing a top tier user experience? · As a Support Account Manager, you will transform and guide the day to day working relationship wit ...
-
Incident And Escalation Manager, Technical Support
há 2 semanas
Acronis São Paulo, BrasilAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Incident and Escalation Manager for our Tech ...
-
The World Bank São Paulo, BrasilManager, ESG Support, Investment and Advice, South America Hub · Job #: req27843 Organization: IFC Sector: Grade: GH Term Duration: 4 years 0 months Recruitment Type: International Recruitment Location: Sao Paulo,Brazil Required Language(s): English Preferred Language(s): Spanis ...
-
Regional Support Manager
há 3 semanas
e-Core Sao Paulo, Brasil**About e-Core**: · We are a technology services partner for digital innovation and business transformation. · We combine our global experience in key industries and the latest technologies to help fast-growing and established companies transform and accelerate their business mod ...
-
Itsc Support Manager
há 2 semanas
KORE Sao Paulo, Brasil**Are you a leader within the IT Support community looking to expand your horizons? **This role might be for you We are looking for an **IT Support Manager.** · **What will you do?** · **ESSENTIAL FUNCTIONS**: · - Lead a team of IT support technicians and specialists, fostering a ...
-
Project Management Support
há 3 semanas
Siemens Healthineers Sao Paulo, BrasilDo you want to help create the future of healthcare? Siemens Healthineers is a place for people who dedicate their energy and passion to this greater cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. ...
-
Manager Global Support
há 2 semanas
Software AG Sao Paulo, BrasilABOUT THE JOB · Software AG is seeking a management level individual to help take our industry-leading webMethods Integration Server support organization in Brazil to the next level. · This position is in the Global Support (GS) department. GS is a 120+ team that is globally dist ...
-
Customer Support Manager
há 4 semanas
Curv Innovation Sao Paulo, BrasilRequisitos Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager Excellent knowledge of management methods and techniques Working knowledge of customer service software, databases and tools English Fluent/Native Strong client-facing and comm ...
-
The World Bank São Paulo, BrasilIFC—a member of the World Bank Group (WBG) — is the largest global development institution focused on the private sector in emerging markets.We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries ...
-
Istituto Marangoni São Paulo, BrasilManager, ESG Support, Investment and Advice, South America Hub · Job #: req27843 Organization: IFC Sector: Grade: GH Term Duration: 4 years 0 months Recruitment Type: International Recruitment Location: Sao Paulo,Brazil Required Language(s): English Preferred Language(s): Spanis ...
-
Premium Support and Services Manager
há 4 semanas
SUSE Sao Paulo, Brasil Tempo integralAbout Us · Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. · SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More ...
Business Systems Support Manager - São Paulo, Brasil - Caterpillar
Descrição
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About Cat Financial
Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit to learn more about Cat Financial.
Important:
• Don't forget to include a resumé in English in your profile in Workday
• Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.
Job Profile / Activities:
Manages employees who are responsible for projects, teams and application support functions.
• Oversee application requirements, application security, testing and implementation projects which include deployment, support and maintenance of application programs.
• Maximize staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
• Analyze applications to ensure that all systems that are developed, meet business needs and specifications.
• Monitor and maintain adherence and compliance to quality standards on an ongoing basis.
• Develop and maintain relationships with key business partners and vendors/suppliers.
Basic Qualifications
Education: College degree is required
Language: Pre-advanced English is required
Skill Descriptors:
Core Application Systems: Demonstrated experience of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Information Technology Trends: Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Talent Management: ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.
Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there.
Vendor/Supplier Management: Demonstrated experience with external provider management processes and ability to effectively manage the business relationship with external providers (e.g., vendors, service providers, contractors, consultants, and suppliers).
IT Service Management (ITSM ): ability to manage IT services and oversee service operations.
"The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV/Forms relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting."
Some of the offered benefits *:
Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.
#LI
Posting Dates:
June 6, June 12, 2024Caterpillar is an Equal Opportunity Employer (EEO).
Usuários da profissão Business Systems Support Manager em São Paulo
-
Fabricio Gonçalves
Marketing Leader | Brand Strategist
-
Gilmar Simões
SAP SD
-
Fábio Coelho
Team Leader
-
Lucas Alves
Especialista Zendesk/Plataformas de atendimento
-
Neeraj Pal
Head de Suporte
-
Debora Hernandez
HR Manager | People Business Partner