Business Process Analyst for Finance Applications - Piracicaba, Brasil - Caterpillar
Descrição
Career Area:
Finance**:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.IT IS YOUR TIME
Caterpillar Inc.
is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.
Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.Important:
Don't forget to include a resumé in English in your profile in Workday
JOB PURPOSE:
JOB DUTIES:
- Provide user support and deep expertise of the financial data to address user support issues that may arise in the AIMS Finance data platform.
- Knowledge on various ETL tools, AWS environment & middleware integration
- Troubleshoot and resolve any user reported problems.
- Ensure to meet User support team SLA and Performance KPI's.
- Work with Users on their AIMS Data security related issues
- Provide ongoing support to promptly address business critical incidents and manage ServiceNow tickets for support of these systems.
- Provide and maintain accurate user documentation and training to end users on demand
- Monitor data platform processes and check for grief; notify users of system announcements, issues or concerns.
- Coordinate, participate and occasionally lead small crossfunctional teams, with participation from finance (GFSD & BU accountants) and nonfinance professionals to ensure customer needs are being met with the data needs
- Have a comprehensive understanding of Caterpillar's business and accounting practices, systems and procedures.
- Support deployments and participate in testing, training, and hypercare.
- Training endusers on Finance data platform data usage, Power BI connections and other tool as required.
Required Qualifications:
- Position requires a three / fouryear degree from an accredited college or university in accounting and technology related field
- 2+ years of accounting experience and 2+ years of job related experience
- Working experience with programming languages: SQL, Python, AWS, JSON
- Previous user facing Product Support, or data platform technical / user support experience.
- English Advanced
- Proven record of strong initiative, leadership, accountability, and effective communication skills
- Ability to work under pressure and within time constraints to deadlines
- Expertise with relational databases support, querying and database reporting
- Experience and expertise in the following software and components:
- Snowflake, O365, Power BI, Tableau
Some of
the offered
benefits:
- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
Period to apply: 26/0- 03/02
#LI
Caterpillar is an Equal Opportunity Employer (EEO).
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