Dennis Milan

C-Level Executive with 30 years of experience in Operations, Claims, Services, e-Business, IT and Innovation divisions in Insurance, Services, Banking, and Telecom industries.

21 years in executive positions, 10 in Executive Board
2 years of International Assignment in Milan/Italy

CORE COMPETENCES

# Tenacity to stay on course to achieve results
# Proactive and innovative approach
# Great oral and written communication and negotiation skills 
# Resiliency to work under pressure and in crisis
# Recognized teamwork and leadership skills 
# Ability to build strong relationships inside the company and with key market partners.

EXECUTIVE PROFILE

# Background in international business environments, projects and initiatives, including travels and projects in Germany, Italy, France, Netherlands, Austria, Spain, Portugal, US, Argentina, Chile, Turkey, Israel, and Thailand. Two years of international assignment experience based in Milan/Italy, working in projects dedicated to European market.

# Negotiation and management experience of suppliers & partners contracts. Strong financial and operational acumen (Budget definition & Forecast Mngt.), being able to dive deep in specific topics, analyzing effectively technical and business information for strategic and operational decisions and problems management. 

# Experienced in leading large, multicultural, and multi-country teams. Ability to negotiate and work with regional and headquarter structures, senior stakeholders and line managers up, across, and down the organization. Participation in strategic and operational committees. 

# Proven track record on leading strategic projects from business and technology perspectives. Experience on operational costs and customer experience transformation using new technologies, digital, processes reviews using lean and agile techniques. 

# Extensive experience in start-up businesses (internal initiatives or new companies), M&A (identification, negotiation and integration), development of products and services, costs & benefits analysis for Business Plans, executive presentations, decision-making in crisis. 

# Leadership style based on diversity and inclusion of different styles and promoting employees’ participation. Experience on team building processes as recruiting, developing, mentoring, coaching, and retaining staff of executives, line managers and individual contributors, including outsourced teams and partners.