Mauricio Santos

Detail-oriented, adaptable professional with a combined 1 year of UI and UX Design with focus developing and implementing responsive interfaces to improve business performance and drive customer satisfaction. Strong knowledge in KPI development, colors and typograph, Design system, customer interview processes, and animations. Proficiency in Figma, Adobe After Effects and Premiere, Microsoft Office (Word, Excel, PowerPoint) and TOTVS (ERP). Fluent in English and Portuguese.

Professional with a combined 7 years of Operations, Human Resources, and Customer Service experience developing and implementing strategies to improve employee engagement and performance and drive customer satisfaction. After that I started to study and work with UI Design, working with some freelancers.