- Standards: You will ensure every Delivery Station has relevant and impactful Standards that define best in class processes to be followed by leaders and associates.
- Training: Working with the Learning team, you will ensure Delivery Station leaders are aware of these Standards and have a solid understanding that allows for proper implementation at their sites.
- Audit: You will ensure leaders are able to accurately and objectively evaluate compliance, helping them identify process gaps that need to be closed to enable better performance.
- Drive excellence programs and create global benchmarks
- Support setting and achieving Best at Amazon benchmark rates
- Define, implement, measure and improve standard work processes that will drive customer experience and performance improvement within our delivery station network
- Lead an audit mechanism to ensure that work standards are being adhered to across the AMZL network
- Work with teams across Amazon, including ops, finance, supply chain, tech, etc.
- Manage a complex set of deliverables, including making sure that all stakeholders are kept uptodate
- Bachelor's Degree in Engineering, Manufacturing or related industry experience
- Prior work experience as a Process Engineer, Operations Auditor, or Continuous Improvement Specialist
- Experience using data and metrics to drive improvements
- Lean Six Sigma Certification
- Experience with complex operational process and performance improvement projects
- Excellent verbal and written communication skills (English and Portuguese)
- Prior experience documenting and communicating complex crossfunctional projects to business stakeholders
- Project Management Professional certification a plus
- Six Sigma Black Belt a plus
- Prior experience in the logistics industry
-
Routing Specialist, Customer Excellence System
há 1 semana
Amazon São Paulo, BrasilRouting Specialist, Amazon Customer Excellence System (ACES)AMZL BR is looking for a data-oriented routing expert with the objective of driving performance in our Last Mile delivery operation. As a Routing Specialist, the individual will build mechanisms to improve processes acro ...
-
Routing Specialist, Customer Excellence System
há 1 semana
Amazon São Paulo, BrasilRouting Specialist, Amazon Customer Excellence System (ACES)AMZL BR is looking for a data-oriented routing expert with the objective of driving performance in our Last Mile delivery operation. As a Routing Specialist, the individual will build mechanisms to improve processes acro ...
-
Desenvolvedor(a) Web
há 3 semanas
SERI.E DESIGN São Paulo, BrasilDescription: Responsabilidades: · Compreender e implementar os projetos, com suas particularidades e layout proposto, utilizando-se das melhores práticas em HTML, CSS e JAVASCRIPT e bibliotecas, além de outras linguagens como GraphQL, JSX, Typescript e etc; · Garantir o cumprimen ...
-
Consultor de Folha de Pagamento
há 1 semana
PaySpace São Paulo, Brasil RemoteJob Description · Implement and support the payroll module for new and existing customers at PaySpace, analyzing customer requirements, configuring the system, migrating data, and reconciling values, assisting other consultants during implementation. · Duties and Responsibilities ...
-
instalador e reparador fttx i
há 3 semanas
Telemont São Paulo, Brasil effectiveJOB DESCRIPTION · Buscamos pessoas que sejam inovadoras, que possuam foco nos resultados, preocupação com a segurança e que sejam compromissadas com as pessoas. Acreditamos que nossa força vem de um trabalho colaborativo. Sempre buscamos inovar para oferecer as melhores soluções ...
-
Analista de Processos Pl
há 3 semanas
JBS São Paulo, Brasil effectiveJOB DESCRIPTION · A JBS é uma das maiores empregadoras, liderando globalmente em diversos segmentos e negócios. · Há quase 70 anos trabalhamos com foco em excelência, inovação, segurança dos alimentos e práticas de sustentabilidade. · Somos um Time de mais de 260 mil pessoas, al ...
-
Engenheiro de Dados III
há 2 semanas
Meta São Paulo, BrasilO que procuramos? · Migração do Banco de Dados para o DATABRICKS; · Construção e implementações de arquiteturas com Data Warehouse e Datalake; · Liderar como referência soluções técnicas de Data Analytics; · Criar e definir modelos de repositórios de dados; · Desenvolver estraté ...
-
Recepcionista
há 2 semanas
DaVita Tratamento Renal São Paulo, Brasil effectiveJOB DESCRIPTION · Jeito DaVita · O Jeito de Ser DaVita significa que nós dedicamos nossas Mentes, Corações e Mãos para atingir a Missão, vivenciar os Valores e construir uma Aldeia saudável. Cuidamos uns dos outros com a mesma intensidade com que cuidamos dos nossos pacientes. ...
-
Cloud Solution Architecture
há 6 dias
Microsoft Sao Paulo, Brasil Tempo integralOverview · A missão da Microsoft é capacitar todas as pessoas e organizações do planeta a alcançarem mais. À medida que nos unimos para alcançar um mundo com uma mentalidade de crescimento, inovamos para capacitar os outros e colaboramos para alcançar nossos objetivos compartilh ...
-
Vaga Afirmativa para Pessoas com Deficiência
há 1 semana
Microsoft São Paulo, Brasil Tempo integralOverview · O objetivo do " Ability Hiring Event " é construir uma abordagem de contratação inclusivaque reconheça e abrace as habilidades de candidatos e candidatas com todas as deficiências. A Organização Mundial da Saúde define deficiência como surgindo da interação entre a co ...
-
Analyste, Bureau de technologie
há 5 dias
CPP Investments São Paulo, Brasil Tempo integraldu poste · Investissements RPC recherche un analyste, Bureau de technologie pour un poste à temps plein au sein du groupe Technologie et opérations. Le titulaire de ce poste fournit un soutien technique pratique, résolvant tous les problèmes afin d'assurer un service à la clientè ...
-
CPP Investments São Paulo, Brasil Tempo integralDescription de l'entreprise · Faites votre marque au sein d'un organisme de placement dynamique d'envergure mondiale · Lorsque vous entreprenez une carrière à Investissements RPC, vous vous joignez à l'un des investisseurs institutionnels les plus respectés et dont la croissanc ...
-
Finance Systems
há 4 dias
Bull City Talent Group São Paulo, SP, BrasilBTCG's direct client is looking for a Lead Data Integrity Analyst located in Sao Paulo, Brazil. In this role you will work at the intersection of business & technology combining a deep understanding of business objectives, challenges with technology solutions and extending them i ...
-
Technical Support Specialist
há 3 dias
Teilur Talent São Paulo, BrasilAre you looking to work for an innovative and exciting company from Silicon Valley or New York, 100% remotely? · We are looking for multi-skilled candidates with excellent interpersonal skills for the position of Technical Support. · We are seeking a highly motivated and experien ...
-
Work From Home Software Developer Google3
há 3 semanas
L.A. Head Hunter São Paulo, BrasilOverview of the Role · Join our team as a Senior Software Engineer (Google3 stack), where you'll immerse yourself in the cutting-edge world of Google's extensive monorepo environment. We're seeking someone with substantial experience in system design and development using Google' ...
-
Junior RF Engineer
há 6 dias
QMC Telecom Brasil São Paulo, SP, BrasilWe are a leading multinational telecommunications infrastructure company in Latin America, focused on the construction of towers (built-to-suit), DAS (Distributed Antenna System), small cells, as well as several special infrastructure neutral projects. · QMC is looking to bring ...
-
Service Engineer
há 6 dias
Cornerstone Global Partners (CGP Group) São Paulo, SP, BrasilResponsibilities: · Responsible for after-sales service and troubleshooting of electrical aspects of equipment in the Brazilian market. · Assist the business unit in on-site delivery of new equipment. · Fulfill customer requirements and on-site issues with machines and provide ...
-
Work from Home Quality Assurance Analyst
há 2 semanas
L.A. Head Hunter São Paulo, SP, BrasilRecognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment where employees can thrive, and work in multicultural teams, with flexible schedules and endless growth opportunities. · About the Rol ...
-
SAP WM Specialist
há 3 semanas
WÜRTH IT BRASIL Sao Paulo, BrasilCompany Description · We are the IT of the Würth Group. With more than 1,500 highly qualified employees on all continents, we offer customized IT solutions for over 450 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovat ...
-
Inside Sales Anayst
há 6 dias
JEM Systems São Paulo, SP, BrasilAre you ready to start and spark a fulfilling career in sales while making a difference in ensuring safety and security? If so, we invite you to consider an exciting opportunity to join the dynamic inside sales team at JEM Systems. · JEM is a leading American company in the Fire ...
Benchmark & Auditing Specialist, Customer Excellence System (Aces) - São Paulo, Brasil - Amazon
Descrição
Benchmark & Auditing Specialist, Amazon Customer Excellence System (ACES)Amazon Logistics (AMZL) Brazil is seeking a highly talented and motivated Benchmarking and Audit Specialist to join the Amazon Customer Excellence System (ACES) team.
You will be responsible for developing and managing several complex initiatives that seek to benchmark our standard work and audit adherence to these processes across the AMZL BR network.
Your main responsibilities will revolve around creating and executing specific tools and mechanisms that ensure and measure adherence to Standard Work.
Specifically, you will be accountable for the following:
Finally, you will collaborate with Operations Leaders, subject matter experts and other Amazon Customer Excellence System members to ensure all three elements have closed-loop mechanisms in place to guarantee their effectiveness in a constantly-evolving business.
You will:
Amazon Logistics (AMZL) is Amazon's "Last Mile" delivery service, responsible for delivering packages and smiles to homes and businesses across the planet.
Within AMZL Brazil, the Amazon Customer Excellence System (ACES) team leads the way in driving the benchmarking, standardization and continuous improvement of processes within our delivery station network.
We are accountable for quality, productivity, metrics, and the information that supports mission-critical decisions. We will raise the bar on customer experience while lowering costs and supporting our rapid growth.We are open to hiring candidates to work out of one of the following locations:
Sao Paulo, SP, BRA
If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.
#J-18808-Ljbffr
