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    Site Reliability Engineer - Rio de Janeiro, Brasil - Docplanner

    Docplanner
    Docplanner Rio de Janeiro, Brasil

    há 1 semana

    Default job background
    Tecnologia / Internet
    Descrição
    Welcome to the good side of tech
    You might have heard about us but with a different name:
    Docplanner,

    Doctoralia

    , Znanylekarz, MioDottore, Jameda, and many others. The names are different depending on the country we are located in, but we are all part of Docplanner Group.

    It all started 10 years ago when we asked ourselves:
    is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to

    leave and read reviews about their visit.

    We then provided doctors with the technology to

    manage bookings easily and save time,

    so they could devote themselves to what they always wanted:
    treating patients.

    And today is the day in which we ask you:

    wanna join us in the next step of making the healthcare experience more human?

    Where does Feegow fit here?

    In 2022, Docplanner Group acquired

    Feegow

    , a health-tech company that has been in the market for over 12 years. We are dedicated to developing

    innovative solutions


    and promoting access to top-tier management for physicians seeking to take their practices to the next level, as well as managers in search of a robust solution that covers end-to-end operations.

    Our ultimate goal is to

    create a world where everyone can access high-quality

    healthcare.

    Docplanner Group at scale

    We are leaders in

    13 countries

    so far, and more than

    80 million patients

    trust us every month.

    specialists

    believe in us and our product, and so do

    leading venture capital funds

    such as Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners.

    And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

    And why should you join us?


    Because it feels good to tell your family and your friends how you made the world a little bit better.

    You go to bed

    knowing that what you do matters, and that your talents align with your beliefs.

    We want to make the healthcare experience more human, and that starts with you being you. We believe that considering the diversity of human experience makes a better healthcare experience for all.


    We're not just different:
    we embrace diversity.

    We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote-friendly.

    Job Description
    How would you be impacting our mission?


    The Site Reliability Engineer (SRE) will be integral to our mission of bringing the best healthcare solutions to our users.

    By

    optimizing our infrastructure

    and maintaining system and database reliability, the SRE will ensure that our digital healthcare platform operates smoothly and effectively. This will contribute to the overall user experience, which is

    vital to our mission

    of making healthcare accessible and efficient. Your role will involve

    implementing security policies

    , ensuring that our users' data is safe and protected, which is crucial to maintaining trust in our services.

    As an SRE, you will be part of

    our technical team

    , reporting directly to the

    SRE Coordinator

    at Feegow and working closely with the

    Platform Engineering Manager

    at Doctoralia.

    This project is very close to being a

    greenfield project

    , so you will have the opportunity to help deliver the best healthcare solutions by

    building and scaling our infrastructure

    , maintaining system reliability, and creating security measures. You will initially split your time between DP Tech and Feegow, eventually transitioning fully to Feegow.

    We are looking for someone who will:
    Implement and update tools and practices

    , including monitoring systems.
    Ensure the

    software runs smoothly

    and efficiently.
    Respond promptly to incidents, understand the issues, and provide innovative solutions to improve things.
    Collaborate

    with teams to maintain the system and make it reliable.
    Understand and address customers' pain points.
    Implement

    security

    policies.
    Integrate the tools used at DP Tech into Feegow.
    Scale the infrastructure for

    hypergrowth.

    Qualifications
    What will help you thrive?
    Good knowledge and experience in


    AWS
    or other cloud providers;
    Production-grade experience with container orchestration platforms like

    Kubernetes

    ;
    Experience with

    MySQL/MariaDB

    databases

    ;
    You know why and how to use

    Terraform, Ansible,

    and popular

    CI/CD

    tools;
    You are not afraid of developing tools or scripts in Bash or

    GO

    to automate work;
    Excellent time management and ability to handle multiple responsibilities;
    Entrepreneurial attitude

    and strong

    teamwork

    skills;
    Fluency

    in Portuguese and

    English

    (at an Advanced level);

    A Growth mindset:
    nobody ticks all those boxes above, but a willingness to learn is strongly valued here;

    Additional Information
    Let's talk money
    We offer

    a Meal Voucher worth R$630,00 a month

    , but if you enjoy cooking at home, you can replace it with a

    Food Voucher

    , for the same amount, or do half and half, making life easier for those who are 100% remote or hybrid;
    For the

    commute

    to the office, we offer

    transportation vouchers

    ;
    We have a robust

    Partnerships Club

    , with

    agreements and discounts

    ranging from educational institutions, such as colleges and languages, to exclusive banking benefits;
    Share options plan

    after 6 months of working with us.
    Did you like working here? Then

    refer

    a friend or relative We love having family and friends around Our

    New Warrior Referral Program offers up to R$600 per person

    who stays with us for more than 6 months.

    Creditas:
    Payroll loan services, eligible after 6 months of employment;
    True flexibility and work-life balance
    Remote

    or

    hybrid

    work model with our hub in;
    Our working hours are Monday through Friday, from 9am to 6pm;
    Need to work beyond your usual hours? We have a

    time bank

    so that you can use those hours as time off later;
    Additional paid holiday

    on your birthday and work anniversary.
    Our

    special leave policies are different here
    :

    if you've lost a loved one, we offer 10 days off; if you lose your PET, you have 2 days.

    Are you getting married? 7 days of rest The baby's here? We offer

    1-month

    of

    paternity leave

    and

    6 months

    of

    maternity leave;
    Health comes first
    Medical and Dental Assistance

    along withGroup Life Insurance;
    Access to the

    iFeel

    app, for emotional comfort, which combines traditional psychology with AI, helping you through those tough days;
    ApoioPass

    offers

    free professional support and guidance

    in the psychological, legal, economic, and social areas, providing support in those more delicate issues;
    A

    Gympass

    for you and

    3 other people

    Because working out alone is very boring, isn't it?
    Did you think your pet would be left out? Of course not We offer a

    Pet Plan

    extending the care to your pet as well;
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