Solutions Consultant- Latam - Sao Paulo, Brasil - MoEngage Inc

Descrição

MoEngage is an insights-led customer engagement platform, trusted by 1,200+ global consumer brands.

As a
_Great Place to Work Company_ we are a young, fast-paced and intelligent customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun while building future-ready technology products.

Sitting at a conflux of diverse technologies like _Artificial Intelligence, Big Data, Web & Mobile platforms_, MoEngage technology analyzes billions of data points generated by customers and their devices in order to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication.

In just eight years since our inception, we have worked with
leading Fortune 500 brands such as
Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as
Flipkart, Ola, OYO, Bigbasket, and Sharechat, with a global presence that encompasses
35 countries.

We currently have offices in San Francisco, Boston, London, Dubai, Ho Chi Minh city, Bangkok, Kuala Lumpur, Singapore, Sydney, Vietnam, Berlin, Jakarta, and Bengaluru.

The care we give to our customers is quite high Our achievement of top service and support ratings in
Gartner's Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports is a testament to that.

Another commendable quality is our people-centric culture, as we have recently been included in
Battery Ventures' top 25 private cloud computing companies.

As recognized by the
DivHERsity Awards, we are one of the top 20 diversity companies in the world, while the
Economics Times names us as one of the Top Organizations for Women.

Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, this may be a worthwhile opportunity for you


KEY RESPONSIBILITIES

• Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering.
• Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design
• Own and maintain the product demonstration setups and continuously enhance them in line with the development of the platforms.
• Support sales efforts by building indepth expertise on solutions
• Maintain knowledge of industry trends with proactive research
• Work closely with members of the sales team in developing newer markets
• Manage the internal CRM with respect to various sales opportunities

Offer Design

• Coordinate with different stakeholders and internal teams for the required support in creating the solutions offering
• Craft relevant and powerful sales pitches to support the sales team's efforts
• Take an active role in creating a value proposition, product/service positioning and change management challenges associated with any sale
• Work with the technology team to aid the development of the platform roadmap

Sales Pitch

• Manage the bidding process by responding to RFIs and RFPs
• Own the duediligence processes being carried out by prospective clients
• Ensure successful execution of proof of concept (POC) projects
• Deliver and support product demonstration for prospects and clients
• Requirements gathering and assessment for new projects working along with the analyst teams
• Coordinate with various internal and external stakeholders leading proposal development

Operations Support

• Engage with the sales and operations team in clearly articulating the statement of works (SOWs) for the engagement
• Provide assistance to the delivery team to understand the context of the situation and any other clarifications they may require to deliver the solution

ESSENTIAL SKILLS AND QUALITIES

• Stellar teamwork, interpersonal and collaboration skills with the ability to work in an entrepreneurial fastpaced environment
• Working knowledge of Marketing automation or Analytics platforms (e.g., MoEngage, Braze, SFMC, Mixpanel, Amplitude)
• Excellent marketing domain knowledge understanding, particularly with digitalfirst platforms
• Excellent oral communication and impeccable written communication skills
• Prior experience in Business development and or a presales role
• Should be willing to continuously coordinate with clients and business development teams spread across the globe as well as teams in India
• Strong project management skills and a researchoriented approach to sales
• Experience of working with LATAM and USbased clients.

QUALIFICATIONS

• 5 years of work experience with a toptier analytics consulting firm / enterprisescale SaaS platforms.

What We Offer:

• World Class product to sell backed by Competitive Pay
• A great working environment, with opportunities to work with and learn from tale