Client Solutions Planner - Sao Paulo, Brasil - TikTok

TikTok

Empresa verificada

Sao Paulo, Brasil

há 3 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Responsibilities

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.

5 billion people interact with ByteDance products, including TikTok

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team introduction:

The Client Solutions team establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction.

About the Role

TikTok is seeking an Agency Partnerships Team Lead to support our organization in the São Paulo office and manage our Development Agencies Team.

This is the team responsible for managing the relationship with independent and more performance-driven agencies.

Responsibilities:

Guide implementation of campaigns to deliver against Client Goals
Work with internal teams to guide inventory allocation
Work with the Finance and Sales Ops team on any new client approvals
Enter IO into Order Management System and track the progress from beginning to completion
Verify accuracy of Internal IO and client insertion order
Work with the Performance Team to manage Brand Lift Surveys and strategically deliver them to the TikTok customer base
Assist in presale pipeline management, reporting, and opportunity accuracy in CRM system
Keep sales apprised of all key issues, updated and relevant data throughout campaign process
Work with Creator team to manage influencers for custom campaigns
Support and work with the Sales Team on presale research and pitch
Support CSM team in postsales execution and reporting needs for clients
Manage and grow postsale client relationships with advertisers of all sizes

Qualifications:

Minimum qualification:

At least 13 years of applicable educational or industry work
Proactive attitude with excellent project management, organizational, and analytical skills
Strong verbal and written communication skills, ability to effectively translate technical language to nontechnical stakeholders
Ability to analyze data and identify insights to assess campaign performance
Ability to present new ideas to improve our internal processess
At least intermediate English, but willing to improve to become Advanced

Preferred qualifications:

Experience with Excel, experience with analyzing datasets and delivering insights is a big plus
Have a passion for TikTok

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.