- Realizar acompanhamento e cobrança referente aos chamados;
- Atendimento via Skype de dúvidas, erros ou orientações;
- Triagem de chamados novos e acompanhamento da caixa.
- Suporte a sistemas e atendimento ao usuário.
- Vivencia em sistema de varejo.
- Conhecimento em nota fiscal NFe, NFCe, SAT.
- Conhecimento Frente de Caixa.
- Conhecimento Retaguarda.
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Junior Support Analyst - Blumenau, Brasil - Totali Sistemas Eireli
Descrição
Receber e analisar os chamados abertos. Informar o cliente sobre o status do atendimento e efetuar a abertura de tarefas no sistema para as demais áreas;Confira alguns da nossa lista de benefícios:
Auxílio Refeição ou Alimentação;Plano Odontológico;Seguro de Vida;Assistência Psicológica e Nutricional;Universidade Corporativa e Auxílio Educação;?? Treinamento Constante;Prêmio por Indicação e Prêmio por Desempenho;Política de Comissionamento;Plano de Cargos e Salários/Carreira;Convênios;? Voucher Anual para Certificação;Auxílio na Aquisição de Equipamentos;Canal de Escuta Contínua;Entre outros
/ Atuação PresencialRequisitos:
Escolaridade mínima:
Graduação - Concluído - Desejável- Curso superior completo na área de atuação
Conhecimentos necessários: