Operations Manager - Sao Paulo, Brasil - Cognizant Technology Solutions
Descrição
Cognizant Technology Solutions is a North American IT multinational company based in New Jersey that has been in Brazil for 11 years, with offices in Sao Paulo and Curitiba.
We currently have a team of almost one thousand and five hundred associates, but we continue to grow exponentially and look for new talents who are interested in a career opportunity in one of the largest IT companies in the world.
We operate on several fronts:
Digital Business, Digital Operations, Digital Systems and Technology (infrastructure, SAP, Mulesoft, QE&A, among others).
Credit Operations Manager Responsibilities:
- Responsible for over operational effectiveness of deal eligibility and credit issuance operations.
- Responsible for accurate processing of credits issued to eligible customers.
- Prepare monthly / quarterly deal & credits eligibility report by compiling data from multiple systems.
- Ensure that credit issuance includes all appropriate documentation for justification, approval and validation calculations where required.
- Lead a monthly / quarterly review, reconciliation and analysis of credits issuance against the revenue generated.
- Responsible for budget vs actual tracking and analysis
- Significantly contributes to the data analysis, due diligence and creation of data for account, finance and and billing.
- Be able to work closely with sales operations, purchasing, billing, accounting, finance, engineering and product.
- Contributes significantly to automation and process improvements and contributes to building new reports in BI tools.
Qualifications Summary:
- Undergraduate degree in Computer Science and relevant certifications
Technical Skills:
- SQL coding skills required
- Looker / Tableau,
- Big Query / Datalab / Business Objects
- Data Studio / Power BI (advanced)
- Google sheets / Excel (advanced skill)
- Master Data Services
Soft Skills:
- Ability to think critically and analyze the data
- Excellent verbal, written and interpersonal communication skills
- Excellent prioritization and organizational skills
- Ability to manage multiple projects and meet deadlines
- Ability to work independently and with a cross functional teams in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
Preferred Experience
- Software Industry / cloud experience in a high growth environment preferred
What are we offering?
Support in the development of your career, portal with several online courses in addition to the best market benefits such as: Pension Plan, Medical and Dental Plan, Meal voucher, Transportation voucher and Variable pay, remote, onsite and hybrid work.
In addition to the conventional benefits, we provide the Employee Assistance Program with confidential assistance is available to help you and your family to find solutions to personal and professional challenges.
Employee Status :
Full Time Employee
Shift :
Day Job
Travel :
No
Job Posting :
Nov
**About Cognizant
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