Senior Project Manager Customer Onboarding - Sao Paulo, Brasil - Kuehne+Nagel

Kuehne+Nagel

Empresa verificada

Sao Paulo, Brasil

há 2 semanas

Postado por:

Ana Silva

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Descrição

You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.

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Your Role:

Management of implementation projects for Kuehne Nagel Integrated Logistics
Execution within the regionally and globally aligned project management methodology and risk control mechanisms for all projects
Project responsibilities include requirements gathering, solution validation/ testing, deployment and stabilization of all deployed solutions
Establishes, tracks and reports on progress related to the entire scoped solution under implementation: Process (e.g. Operational Designs), people (e.g. related Operational, LSP and other related onboarding/ ramp ups in addition to resources/ SMEs required to support the project under implementation as per plan) and Technology (e.g. technical design templates to be used, modifications to those templates, realization of technical enablers, etc.)
Ensure that the allocated projects are delivered within budget and in time
Support to evaluate the solution & budget for new customer implementation projects during the Business Development cycle which can include project initiation, plan and design, validation, deployment and post deployment support.

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Your Responsibilities:

Accountable for implementation of projects and resources in accordance with IL corporate standards
Creates all the mandatory documents during all phases of the implementation lifecycle (for e

g Initiation :
Project Charter, Plan & Design : Operational Design and others as defined in the IL implementation Toolbox)

Advocates, manages and coordinates activities related to an approved IL solution implementation, in conjunction with other KN IL functional areas, for all phases of the KN IL project lifecycle: project initiation, plan/ design, realization (i.e. development), validation (i.e. testing), final deployment (i.e. stabilization and handover to solution owners/ stakeholders) and post deployment activities (i.e. completion of remaining project documentation including "lessons learned" in support of future implementations)
Train & support to train operational resources, client resources, logistics suppliers, and material suppliers
Identification and validation of the communicated customer's requirements
Validate the Business Requirements against the standard product offerings (eControl, ProControl & FullControl)
Managing the fulfillment of the business requirements and project timelines by the IT Teams
Leads the Business Requirement Validation workshops and supports the definition of SOP & WI
Managing the implementation budget and reporting against the proposal sold
Managing the project governance and proactively managing the project risks
Support Solution Design during Business Development Lifecycle as and when needed
Supports and works closely with the related Business Management / Excellence Manager (i.e. customer account management), LPO function during all business implementation activities
Travels as required both to international and domestic locations to support all aspects of KN IL's solution implementation activities

Your Skills and Experiences:

Bachelor or Master's level, ideally in Logistics or Supply chain management
5 years in Project Management (Preferably Logistics), either in an LSP, consulting or Shipper environment
Proven ability to manage projects, teams in a virtual environment
Demonstrated analytical numeric/ quantitative and process/ qualitative skills and awareness
Demonstrable or proven experience in full life cycle project management, including working on one or more mediumtolarge scale general, business, supply chain, logistics and system implementation project(s)
Familiarity with or exposure to different project management methodologies and frameworks, including Prince2, PMI's PMBOK, etc. is preferred
Ability to work independently to meet objectives without direct day to day supervision; and to make sound decisions in an autonomous environment where responsiveness/ immediate engagement is required for this role in order to meet solution implementation project needs
Excellent communication and facilitation skills, both oneonone and in groups, with a demonstrable ability to analyze and effectively communicate technical and business process impacts to stakeholders

About Kuehne+Nagel

With over 79000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

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