Benefits Administration Services Analyst Ii - Sao Paulo, Brasil - CONDUENT

CONDUENT

Empresa verificada

Sao Paulo, Brasil

há 3 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

Requires formal education and relevant expertise in a professional, sales, or technical area.
Performs technicalbased activities.
Contributes to and manages projects.
Uses deductive reasoning to solve problems and make recommendations.
Interfaces with and influences key stakeholders.
Leverages previous knowledge and expertise to achieve results.
Ability to complete work selfguided.
College or university degree required.

General Profile

Requires knowledge and experience in own field.
Will acquire higherlevel knowledge and skills.
Develops an understanding of the company, processes, and customers.
Uses existing procedures to solve routine or standard problems.
Receives moderate guidance and direction from others.

Functional Knowledge

Requires expanded conceptual understanding of theories, practices, and procedures.

Business Expertise

Uses an understanding of key business drivers to accomplish work.

Impact

Impacts own team through the quality of the services or information provided.
Follows standardized procedures and practices to achieve objectives and meet deadlines.

Leadership

No supervisory responsibilities.
Provides informal guidance to new team members.

Problem Solving

Uses existing procedures and technical experience to solve problems.

Interpersonal Skills

Exchanges complex information and ideas effectively.

Responsibility Statements

Executes established benefits processes and seeks guidance from Sr. Analysts.
Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
Triages intermediate system issues to confirm adherence to requirements.
Performs peer review on work completed by other peers.
Interfaces with external client contacts to resolve daytoday benefit questions.
Reviews benefit reports, determines action required and gives direction to team members.
Identifies system and process enhancements to improve process efficiencies.
Mentors and coaches junior members.
Performs other duties as assigned.
Complies with all policies and standards.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

At Conduent, _

- we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible._