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    Cloud Processing Support Engineer - São Paulo, Brasil - Kantar IBOPE Media

    Kantar IBOPE Media
    Kantar IBOPE Media São Paulo, Brasil

    há 5 dias

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    Descrição

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo?

    Então essa é a sua chance

    Quem procuramos: Cloud Processing Support Engineer

    Company

    Kantar measure what media people actually consume, to give advertisers, agencies, broadcasters and content owners a true understanding of the merits of individual media and to help them optimise their media strategies.

    Roles

    To support customers (support level 2/support expert) in the scope of Audience measurement systems (audio matching technology) with the following tasks:

    To analyze and to reproduce customers issues, to troubleshoot and to resolve customers through workarounds or technical solutions.

    To follow up issues through ticketing tool through permanent dialog with customers.

    To support customers for the installation and the maintenance of their systems.

    To install and test new product versions and to control that products version are correctly tested prior to release the versions to the customers.

    To write process or informative notes (FAQ, How to, technical notes) related to the set-up, commissioning and the support of Audience measurement systems in order to help customer for the set-up and maintenance of their systems.

    To support presales activity trough technical advices when it is necessary.

    - Fluent in English.

    - Commercial working hours, Monday to Friday. Availability to work on call required.

    Experience and technical skills :

    • Technical Experience related to real time systems implementation in cloud architectures based on Docker/Kubernetes/Linux, ideally in the scope of multimedia applications.
    • Ideally, a first experience as a support engineer or test engineer or field engineer for a systems integrator or manufacturer.
    • Azure Kubernetes System (AKS) clusters deployment and support.
    • Terraform and Helm for infrastructure deployment.
    • Containers/Linux, Elastic Search /Kibana, Promotheus/Grafana/Loki knowledge.
    • Azure cloud administration basics.
    • Linux administration & Networking knowledge.
    • IP multicast basics applied to audio/video transport on IP network.
    • Knowledge of network architecture basics (switches configuration, VPN usage, routing) and network issues debugging experience.
    • Python or Shell Scripting in Linux environment.

    Nice to have skills:

    • Audio technologies experience and Basic Audio analysis.
    • TV reception architecture (DTT, SAT, IP) using IP streamers or IP multicast streaming architectures used by Broadcast operators.
    • System monitoring tools knowledge like Zabbix.

    Informações Adicionais

    O que oferecemos?

    Além de um clima descontraído e total open space, compartilhamos de alguns outros benefícios que trazem qualidade de vida e muita felicidade:

    • Vale Refeição e Alimentação
    • Horário Flexível
    • Modelo de trabalho hibrido
    • Assistência Médica e Odontológica
    • Convênio Farmácia
    • Participação nos Lucros e Resultados
    • Previdência Privada
    • Licença Maternidade com duração de 6 meses
    • Licença Paternidade estendida com duração de 20 dias
    • Licença Maternidade/Paternidade para casais homoafetivos
    • Convênio com empresas parceiras
    • Programa de Qualidade de vida: Convênio com academias, ginastica laboral com profissional de educação física toda semana, palestras sobre temas relevantes, vacinação contra a gripe; Programa Global de Assistência ao colaborador e seus familiares (assistência jurídica, psicológica ou financeira) e muito mais
    • Programa de Mobilidade Interna: a Kantar valoriza seus talentos internos e por isso as vagas disponíveis são divulgadas internamente possibilitando ao colaborador mudar de área ou divisão diferente da que atua

    Se o seu perfil corresponde aos nossos valores e objetivos, deixe seu currículo conosco e não perca a chance de fazer parte de nossa equipe. Esperamos por você

    Na Kantar IBOPE Media, a diversidade faz parte do negócio, gerando inovação e resultados. Não fazemos distinção de raça, religião, nacionalidade, gênero, identidade de gênero, orientação sexual, idade, deficiência, gravidez, estado civil ou qualquer outra forma de discriminação.

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