Vehicle Personalization - Sao Paulo, Brasil - Porsche Brasil
Descrição
If you make hearts beat faster, your own has to be in the right place.Vehicle Personalization & Individualization Specialist:
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Code number:J
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Entry level:Professionals
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Location:Sao Paulo
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Organization:Porsche Brasil
**Tasks
TasksTasks***At Porsche we believe that individualization is what makes a car really unique, and therefore we
proudly position ourselves as the Brand which offers the most extensive vehicle personalization &
individualization program, with our portfolio of I-Options, Exclusive Manufaktur, and T-Equipment.
This position will be responsible for supporting the vehicle personalization & individualization
business, by providing broad dealer support, as much as direct VIP customer consultation when
applicable. The position will report to the local Regional Sales Manager, but in close cooperation
with PAG Individualization department. Key skillsets include considerable automotive knowledge,
great communication, distinguished and elegant behavior, passion for details and independent
and structured work style. Flexibility of working locations and willingness to travel is also
mandatory for the position.
Tasks
Main Responsibilities
Porsche personalization & Individualization portfolio (I-Opt. & Exclusive Manufaktur. TEquipment as a plus)
- Permanent monitoring of Personalization and Individualization main performance
- Support the achievement of local annual I-Opt. and Exclusive Manufaktur sales targets
- Support Area VIP customers in regards to consultations and Sonderwunsch projects
Individualization Sales Expert assists the process and acts as the link between Dealer
and PAG)
- Manage Paint to Sample quotas/orders and tracking the vehicle progress, in close
- Develop dealer business plans to identify gaps and maximize I-Opt, and EXC sales
- Ensure deep knowledge of I-Opt. and EXC on dealer personal, by providing training on
- Provide inputs from Dealers/Customers acquired during visits, events and general
- Further develop the "Exclusive Manufaktur Partner" dealership program, and the
- Advancement of knowledge to Sales team members by serving as the Area expert for
- Support PBR training events in regards to Personalization and Individualization content
- Develop and support sales push initiatives for the Individualization and Personalization
- Contribute to the overall Sales targets achievements
- Create and maintain yearly action plan and goals
- Complete necessary trainings and attend to necessary events to maintain level of
- Create and maintain current working instructions/process guidelines to support the
- Promote PBR culture and brand message when interacting with coworkers, dealers and
- Proper retention of electronic documents, business confidential information, and
information in both electronic and non-electronic formats
- Proper usage of, awareness of, and compliance with IT security and Compliance policies
- Handle sensitive customer information
QualificationsQualifications***- Bachelor's degree (or higher) is mandatory, preferably on Engineering or Technology.
- Minimum 5 years of proven professional experience in the automotive business is
- Retail and sales experience preferred; highend, consultative sales experience also
- Strong knowledge of automotive engineering and mechanics. Great knowledge Porsche
- Distinct high customer orientation, professional presence and assertiveness
- Independent work style, selfstarter, extremely organized and structured
- Outstanding problemsolving skills and attention to excellence/detail
- Experience in project management, marketing projects and reporting
- Ability to work with a wide range of colleagues and internal/external partners
- Capable of making decisions; often with limited information and/or time
- Ability to effectively negotiate or mediate difficult situations
- Understands the intricacies of the retail automobile business
- Goal oriented, and thrives on competition and challenges
- Strong team player with excellent interpersonal skills
- Functions well under stress and easily adapts to changing scenarios
- Extensive knowledge of MSOffice, SAP and familiarity with CRM Systems
- Excellent verbal/written communication skills in both Portuguese and English
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