Marine Claims Handler - Sao Paulo, Brasil - AIG

AIG

Empresa verificada

Sao Paulo, Brasil

há 1 semana

Postado por:

Ana Silva

beBee Recruiter

Descrição

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live.

We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business (Choose the relevant description) General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers.

It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Our Claims professionals support AIG policyholders through some of the most trying times.

When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession.

Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes.

AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

About the role

What you need to know:

To handle a Marine Claims portfolio with timely and accurate resolution, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.

Provide a high standard of customer service and adherence to legal and regulatory requirements.

Responsibilities:

Managing claims within authority limits and providing a consistently strong standard of customer service;
Create a local and international losses report, including multinational accounts procedures;
Participate in internal and external meetings with partners/brokers/reinsurers/providers/etc;
Ensuring effective vendor management;
Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes;
Support a client review in Profit Center meetings;
Participate in a loss prevention committees;

What we're looking for:

Bachelor's degree
Strong written & verbal communication
Advanced English Skills is a plus
Ability to work with claims stakeholders to effectively direct claims strategy
Strong knowledge in technical claims topics (Marine Cargo, Liabilities and Loss Prevention);
Policy language skills enabling accurate and consistent policy wording interpretation;
Ability in negotiation, mediation and alternative dispute resolution;
Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement.

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing.

We provide a variety of leaves for personal, health, family and military needs.

For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.

Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers.

We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disabil