Support Engineer – L1 - Belo Horizonte

The Support Engineer L1 is responsible for first-level operational support for Data and AI Foundations for a client in the automotive sector. · QualificationsExperience in IT support or operational roles. · Technical understanding of applications and APIs. Experience with inciden ...

The Support Engineer L3 provides expert-level technical support on shared Data and AI Foundations components for a client in the automotive sector. · At Reply we value inclusion and diversity in all their multiplicity.Provide L3 support on Data and AI Foundations components. · ...

+Job summary · About Reply is a leading Consulting, Systems Integration and Application Management company. · +ResponsibilitiesAct as the first point of contact for incidents and service requests. · ...

The Support Engineer L3 provides expert-level technical support on shared Data and AI Foundations components for a client in the automotive sector. · ...

The Support Engineer L3 provides expert-level technical support on shared Data and AI Foundations components for a client in the automotive sector. · At Reply, you will be exposed to some of the latest technologies - like Blockchain, Artificial Intelligence, Machine Learning, Cyb ...

We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products.We regularly solve interesting, technical problems. · ...

We're bridging the chasm between what customers expect and what current support models deliver. · ...

+ Build things that solve actual problems · As a CDN Support Engineer II you'll play a critical hands-on role in supporting customers across our blazing-fast global network built with over 150 Tbps of capacity and 119+ edge locations worldwide. · ...

Customer expectations in the support industry continue to rise even as operational complexity intensifies. · ...

+Job summary · AI-driven problem resolution for customer support teams · +ResponsibilitiesDiagnose escalated tickets that AI systems cannot resolveApply targeted human expertise to fill gaps in AI capabilitiesRfine underlying AI to close gaps permanently+BenefitsHundreds of softw ...

The company is struggling with mounting complexity in customer support and has reached new heights of expectations. · We bridge this divide through a hybrid model that combines sophisticated troubleshooting expertise with product knowledge and agentic AI capabilities. · ...

The support industry faces mounting complexity even as customer expectations continue to rise.Today's customers anticipate AI-driven, immediate solutions yet most companies remain stuck in pilot phases unable to convert AI initiatives into tangible results. · We are bridging that ...

We are bridging the chasm between what customers expect and what current support models deliver with AI-augmented "cyborg" agents who combine sophisticated troubleshooting expertise with product knowledge and agentic AI capabilities. · ...

+We are bridging the divide between customer expectations and support teams' deliverables with AI-augmented 'cyborg' agents. · ++Investigate complex tickets escalated by AI systems. · Apply human judgment to areas where AI underperforms. · ...

Job summary · Ayuda al cliente con problemas complejos mediante la combinación de juicio humano con herramientas AI. Investigar tickets complicados escalados por plataformas AI, desplegar juicio humano en escenarios donde AI falla y mejorar el sistema AI para eliminar esas brecha ...

+We are seeking an Application Support Engineer to join our team at Trilogy in Belo Horizonte. As an Application Support Engineer you will train refine and guide AI-enhanced agents that combine sophisticated troubleshooting capabilities with product knowledge. · +Examine sophisti ...

Customer expectations are rising while the support industry struggles with mounting complexity. · The challenge intensifies as projections indicate that by 2029, agentic systems will independently handle the majority of routine issues—creating a widening chasm between what custom ...

This is an Application Support Engineer role at Trilogy where you will be refining tools themselves with AI-enhanced support agents combining troubleshooting skills with product mastery. The goal is to deliver rapid resolutions while building cumulative intelligence for the futur ...

+ Supports and coordinates operational engineering projects from initiation through to completion. · + Ensures project results meet requirements regarding technical quality, reliability, schedule and cost. · ESSENTIAL DUTIES AND RESPONSIBILITIES Understand and drive regulatory an ...

O Filtration Product Specialist trabalhará em Belo Horizonte liderando o portfólio de produtos de pós-venda de filtragem no Brasil. · ...