- Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills
- Collaborates with LOBs and cross- functional project teams to identify training needs.
- Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training
- Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.
- Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
- Recommends and/or implements innovative solutions, modifications and enhancements to training programs.
- Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications
- Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
- Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.
- Ability to interpret educational needs and develop effective instructional design and media solutions.
- Extensive working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology.
- Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs Good to have
- Proficiency in Captivate, Storyline or similar content designing & authoring tools
- Proficiency in Training analytics to design training solutions Experience Must Have
- Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community.
- Project management and presentation skills and the ability to resolve complex problems and issues.
- Demonstrated ability to train adult learners and novice computer users required.
- Worked with international and/or domestic accounts for a variety of LoBs - travel, technical support, retail, etc.
- Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content
- Previous customer facing experience Behavioral Skills and Attributes
- Capacity to work and contribute to a team environment as well as work independently
- Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups.
- Possess good delivery and execution skills, and able to resolve dependencies and conflicts
- Ability to manage multiple tasks in a dynamic, deadline-driven environment.
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Training Consultant - Curitiba, Brasil - Wipro
Descrição
Role Profile Training Consultant Role Definition An individual contributor or People manager managing DMs and/or AMs.Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training.
Roles and Responsibilities
