Sr. Process and Systems Optimization Specialist - Sao Paulo, Brasil - Thermo Fisher Scientific

Ana Silva

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Ana Silva

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Descrição

Summarized Purpose:

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Providing R&D Quality support to Affiliate Medical teams

Essential Functions and Other Job Information:


  • Procedural Support
  • Review, monitor and approval of controlled process documents for quality, compliance, and commitment gaps, in coordination with Sub Process Owners (SPOs) or Process Owners (POs)
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Compliance Support

  • Review, assess, monitor and approve process deviations
  • Lead investigation and assist in Root Cause Analysis of Quality Issues (QI) and CAPA
  • Review and approve Quality Issues (QI)
  • Assist the CAPA owner in performing Root Cause Investigations, review and approve CAPA actions
  • Monitor CAPA to completion
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Audits and Inspections

  • Pre-Inspection Support
  • Inspection Readiness Training
  • Mock Interview sessions
  • Pre-Inspection Doc request and review
  • During Inspection support
  • Cohost/Host
  • Inspection Doc Request support
  • Control Room support
  • Post-Inspection Support
  • Lead CAPA plan completion
  • CAPA Monitoring to Completion
  • Ensure R&D Quality Management System maintenance in the Affiliate Medical Teams
  • Support Affiliate Functional Learning Liaison in the maintenance of R&D QMS matrix, inform Functional Learning Liaison (FLL) of new hires and role changes in Affiliate Medical teams that affect R&D QMS activities
  • Ensure Affiliate Medical Teams have available nominated Affiliate PON representative and CAPA Functional Approver
  • Support Affiliate Medical Teams in the management of Medical GxP vendors
  • First point of contact for Affiliate Medical teams for R&D Qualityrelated questions
  • Assist Affiliate Medical teams with R&D Governance meetings and reports
  • Serve as overflow support for large scale global audits and documentation requests, when needed
  • Monitor KQI/KPI's at the affiliate level related to these Quality activities

Additional Responsibilities**- Proactively collaborates with initiative leads and management to prepare organize, coordinate, document and/or provide the development and delivery of department products and services to a globally dispersed, cross-functional audience in support of business outcomes and industry compliance requirements.

  • Develops varied support materials, presentations, and/or tools to support department's remit and strategies.
  • Leads small to mediumscale process improvement initiatives.
  • Develops process improvement processes and solutions.
  • Identifies and collates information required to assess compliance with processes and to prioritize business process improvement needs.
  • May review, assess and update procedural documents for overall compliance with current processes.
  • Performs special projects, assignments and administrative tasks per business needs.
  • Provides training and guidance to junior team members.

Job Knowldge


A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways.

This job is the fully qualified, career-oriented, journey-level position.


Education and Experience:


  • Degree in
    Life Sciences or Engineering:
  • Minimum 2 years of experience in CAPA management and Quality Audit/Inspection support activities
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Fluent in English - read, write, speak. Fluency in additional languages (such as Spanish, Portuguese, Chinese, Japanese etc.).

  • Experience in TrackWise or other electronic Quality Management Systems (eQMS)
  • Experience in electronic Document Management System (eDMS)

Knowledge, Skills and Abilities:


  • Thorough understanding of procedural documents
  • Strong understanding of process improvement fundamentals
  • Solid investigative and analytical skills
  • Strong negotiation skills
  • Thorough understanding of clinical management technology and systems, and strong computer skills
  • Effective judgment, decision making, escalation, and risk management skills
  • Effective oral and written communication skills including the ability to communicate in English, both orally and in writing
  • Strong interpersonal skills and problem solving ability
  • Capable of directing and promoting teamwork in a multidisciplinary and/or multicultural team setting
  • Strong attention to detail
  • Thorough understanding of regulatory guidelines and directives
  • Strong creative and critical thinking skills
  • PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive.
Below is listed the working environment/requirements for this role:
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  • Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
  • Able to work upright and stationary for typical working hours.
  • Ability to use and learn standard office equipment and technology with proficiency.
  • Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
  • May require travel. (Recruiter will provide more deta

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