Consultor Exchange - Sao Paulo, Brasil - Alcateia Talentos Humanos e Tecnologia Ltda

Alcateia Talentos Humanos e Tecnologia Ltda

Empresa verificada

Sao Paulo, Brasil

há 2 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Microsoft Windows Admin, SCCM, Lync, Office 365, WebEx admin. - Senior

Suporte global - Atendimento N1 e N2 (Incident management, Service Requests, Problem Management e Release Management com interação com o time GLOBAL- India/Mexico/EUA/Brazil).

Requirements:
Inglês Avançado para conversação (Interação com o time GLOBAL
India/Mexico/EUA/Brazil);
Nível Superior Completo;
Windows 2016, Windows 2012, 2010, SCCM, PowerShell, DHCP, Patching;
Exchange 2016, 2012, 2010;

**Windows \ Exchange

Responsibilities:

To facilitate the bridge calls and drive them effectively towards resolution for any potential/reported major incidents.
Operating System (OS) administration of all the applicable physical and virtual servers;
Active Directory (AD), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) administration;
Security & vulnerability patching of all servers;
System Center Configuration Manager (SCCM, Microsoft Endpoint Configuration Manager) imaging and deployment;
File/print server administration;
Exchange administration;
SharePoint and WebEx administration;
Mobile device management (limited to remote AD and group policy updates);
Administration, configuration, and maintenance of AutoSys Workload Automation;

Windows \ Exchange Qualifications/Skills:

13 years' experience in Windows\Exchange
Good in communication English skills
Ability to work independently under mínimal supervision
Knowledge in Windows 2016, Windows 2012, 2010, SCCM, PowerShell, DHCP, Patching
Knowledge in VM Ware/VSphere, Active Directory, Exchange, Lync, Office, WebEx Admin
Familiarity with Citrix Admin, Sql Server, Sharepoint Admin, File/Print Server Administration
Knowledge of ITIL general management practices
Exceptional critical thinking and problemsolving ability
Strong interpersonal skills to assist nontechnical individuals with complex technical issues
Should be able to track incidents, service requests, change requests to make sure SLAs are met.
Manage meetings, conference bridges

Mandatory requirements:
- has Good communication English skills