Client Project Manager - Sao Paulo, Brasil - Worldline

Worldline

Empresa verificada

Sao Paulo, Brasil

há 3 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Junior Client Project Manager

Sao Paulo, Brazil

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid.

The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.

And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers.

Together, we shape the evolution.

The Opportunity

The Client Project Manager (CPM) is end-to-end responsible for managing multiple client integration projects (e-commerce merchants) and their subsequent changes.

Within the scope of a project, the CPM manages the scope assessment, requirements gathering, end-to-end supplier boarding and coordinates the deliveries of a dedicated team of experts in the areas of Credit and Risk, Technical Integration, Legal, Pricing and Compliance.

Once a deal is confirmed, the CPM becomes the first point of contact for the client and for the Sales Manager.

Day-to-Day Responsibilities

Manages multiple projects/upsells, from deal confirmed to transaction processing stage
Defines the scope of each integration based on client requirements/business model
Forms a project team for each client onboarding/ coordinates the deliveries of the team
Initiates/ leads progress report sessions with clients/sales/internal stakeholders
Manages the internal/external communication related to projects under management
Provides support to clients in compiling the KYC documentation
Manages the client expectations during the onboarding process
Manages the endtoend supplier boarding for the merchants
Effectively communicates/ reports on the status of projects to clients/ other stakeholders
Defines and safeguards the integration timelines for each client
Manages and build strong internal and external client relationships
Challenges the "status quo" / drive improvement in the client on boarding areas

Who Are We Looking For

We look for big thinkers.

People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow.

In practice this means:

Experience in managing customer relations (internal/external)
Planning & Organizational skills: project management expertise is strongly desired
Excellent communication and analytical skills
Excellent command of English (written and spoken)
Affinity with ecommerce /online payment industry is preferred
Bachelor's degree in a related field: e.g. business economics, technology, etc

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow.

Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society.

With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go.

Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.