Gucci Product Care Intern - Sao Paulo, Brasil - Groupe Kering

Groupe Kering

Empresa verificada

Sao Paulo, Brasil

há 3 semanas

Postado por:

Ana Silva

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Descrição

Summary

Role Mission

Product & Customer Care Intern will have the opportunity to learn about the luxury market through direct contact with all areas of the company, external suppliers and the headquarter in Italy.

The daily routine will consist of dynamic work, in order to guarantee an excellent service for both our consumers and the stores, understanding that the main objective is customer satisfaction.

Job Description:

Key Accountabilities

Control of the repair area, both for customers and store;
Opening of repair orders in the internal system;
Evaluation of the condition of the products;
Preparation and sending of these items to suppliers;
Receiving and checking products that return from suppliers;
Daily followup with all repair partners;
Constant contact with the Office Product Care area;
Small manual repairs (ex: stone bonding);
Control of Damage items;

Key Requirements

Degree: Fashion design; Fashion business; Business Administration
Missing 2 years to Graduation
Intermediate/Advanced English
Availability to work from Monday to Saturday from 9am to 3pm with 1 hour of lunch
Office package

Job Type

Student (Fixed Term) (Trainee)

Start Date

Schedule

Part time

Organization

Gucci Brasil Importaçao e Exportaçao LTDA /0015-11