Analyst, Account Management - Sao Paulo, Brasil - Mastercard
Descrição
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate aculture of inclusion
for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job TitleAnalyst, Account Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
OverviewRole
In this client-facing position, you will:
- Work collaboratively across multiple internal teams to support the Account Managers to address a variety of customer inquiries
- Partner with our customers to identify business opportunities, solve problems, and deliver solutions
- Learn about the Mastercard strategy and solutions
- Participate in business conversations internally and externally
- Assist the Account Managers in their daily routines with our customers
- Always look for potential solutions to solve problems
- Display a high degree of initiative & agility
- Demonstrate passion about learning and thrive in a fastpaced environment
- Be a strong team player, resilient and able to work autonomously
- Build strong relationships with internal and external customers and identify opportunities that solve their pain points
Experience and Skills needed:
- Ability to deal with multiple projects and activities
- Have excellent verbal and written communication skills
- Advanced Word, Excel, and PowerPoint skills
- Prior experience in the Sales area is a plus
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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