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Network Support Specialist - Barueri, Brasil - Logicalis
Descrição
Job Description
Atuar em fila de atendimento de requisições e incidentes prestando suporte ténico com foco em soluções de wireless.
Elaborar procedimentos e realizar configurações de rotina e mais aprofundadas em infraestrutura de wireless.
Estar disposto a aprender novas tecnologias como mapear problemas e resolver problemas em infraestruturas de wireless.
Mapear/documentar procedimentos técnicos, topologias e manuais técnicos.
Atuar em demandas em horários extras caso necessário, participar de plantões pontuais e ter disponibilidade para viagens.
Modelo de trabalho: escala 8x5, Turno 1
Destacamos que todas as nossas vagas estão abertas ao público PcD
Possuir perfil multi disciplinar (Networking) e estar disposto a ampliar seus conhecimentos em outras tecnologias.
Possuir boa comunicação, inquietude em se desenvolver e ter um senso de trabalho de equipe aguçado.
Ter senso critico para detectar situações em que envolvam escalonamentos técnicos.
Qualificações
ITIL (Desejável)
CCNP Encor (Desejável)
ENWLSD (Desejável)
Conhecimento sólido em Wireless (Requerido)
Inglês / Espanhol intermediário para interação com fabricante